Azure Kubernetes Services Support Engineer

1 month ago


Pune, India Swift Strategic Staff Solutions INC Full time

Role : Azure Kubernetes Services(AKS)

Key Skills : DevOps CI/ CD, AKS, Grafana dashboards, PowerShell

Required Experience : 5 - 8 Yrs

Location : Hyderabad, Pune

Notice Period : 15 Days or Less

Job description :

- Experience in DevOps CI CD, Build management and Release management.

- Experience in Azure services like VMs, App services, Key vaults, and Azure storage

- Proficient in Azure Kubernetes Services(AKS) cluster setup & Grafana dashboards.

- Accountable for operational performance including real-time SLA management, escalation.

- Experience with Infrastructure management, supportability, networking & monitoring.

- Experience in IAC like Terraform would be an additional advantage.

- Azure AD Engineer who is passionate in research and provide solutions on Azure AD services.

- Candidate should demonstrate great accountability, customer obsession and technical leadership.

- Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting process improvements.

- Improving internal efficiency and customer happiness by actively finding opportunities to optimize existing or new processes and tools.

- Adapt response and extensive research as per customer response.

- Live site handling for services and websites, updating trouble-shooting guides, metrics and monitors.

- Drive bridges for high priority incidents, escalate to respective engineering owners as appropriate.

- Good communicator at all levels and good at handling escalations.

- Driving escalations towards closure by coordinating with multiple stake holders.

- Good at documentation, positive attitude and facilitation.

- Good negotiator and strong process understanding.

- To determine the scope and to drive as per the process

(ref:hirist.tech)

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