Azure Kubernetes Services Support Engineer
1 month ago
Role : Azure Kubernetes Services(AKS)
Key Skills : DevOps CI/ CD, AKS, Grafana dashboards, PowerShell
Required Experience : 5 - 8 Yrs
Location : Hyderabad, Pune
Notice Period : 15 Days or Less
Job description :
- Experience in DevOps CI CD, Build management and Release management.
- Experience in Azure services like VMs, App services, Key vaults, and Azure storage
- Proficient in Azure Kubernetes Services(AKS) cluster setup & Grafana dashboards.
- Accountable for operational performance including real-time SLA management, escalation.
- Experience with Infrastructure management, supportability, networking & monitoring.
- Experience in IAC like Terraform would be an additional advantage.
- Azure AD Engineer who is passionate in research and provide solutions on Azure AD services.
- Candidate should demonstrate great accountability, customer obsession and technical leadership.
- Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting process improvements.
- Improving internal efficiency and customer happiness by actively finding opportunities to optimize existing or new processes and tools.
- Adapt response and extensive research as per customer response.
- Live site handling for services and websites, updating trouble-shooting guides, metrics and monitors.
- Drive bridges for high priority incidents, escalate to respective engineering owners as appropriate.
- Good communicator at all levels and good at handling escalations.
- Driving escalations towards closure by coordinating with multiple stake holders.
- Good at documentation, positive attitude and facilitation.
- Good negotiator and strong process understanding.
- To determine the scope and to drive as per the process
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