 
						Customer support
4 weeks ago
International Voice Process Representative 
 
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Summary
  
 
We are seeking highly motivated and customer-focused individuals to join our HR Support team as International Voice Process Representatives. As a key member of our global BPO environment, you will play a vital role in delivering exceptional support to our clients. This is an exciting opportunity to build a career in a fast-paced and dynamic industry, with potential for absorption into client payroll based on performance and business needs.
 
 
Responsibilities
  
 
- Provide exceptional customer support through voice-based interactions
 
- Handle customer inquiries, concerns, and feedback in a professional and courteous manner
 
- Utilize strong interpersonal skills to build rapport with customers and resolve issues efficiently
 
- Work collaboratively with the team to achieve sales and customer satisfaction targets
 
- Participate in structured training and development programs to enhance skills and knowledge
 
- Adhere to company policies, procedures, and quality standards
 
Requirements
Requirements: 
 
 
- Qualification: Graduate or Undergraduate degree
 
- Experience: Minimum 6 months in a customer support or voice-based process
 
- Skills:
 
+ Excellent English communication (verbal)
 
+ Strong interpersonal skills and customer orientation
 
+ Ability to work in rotational and night shifts
 
+ Willingness to work with a globally respected brand
 
+ Immediate joiners or those with a maximum of 15 days' notice preferred
 
Benefits
- CTC:    Up to ₹56,000 per month (based on last drawn salary and experience) 
 
- Laptop and other assets will be provided by the company.
 
- P.F + E.S.I + 5000/- performance bonus monthly.
 
- The company will give a two-way cab facility.
 
Requirements
Excellent communication skills Good knowledge in customer handling Willingness to work in rotational and night shifts Immediate joiner preferred Compensation Expected Salary: CTC 40000 per month + other benefits (depends on last CTC and experience) Shift: Night Shift Notice Period: Immediate joiners or maximum 15 days notice Experience 6 months to 5 years experience in Customer Support, Technical Support, BPO, International Voice Process, Voice Process, Inbound, KPO, Outbound Process, US Process, UK Process, Australian Process, etc.
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