Customer support

4 weeks ago

Bengaluru, India 2coms Full time
Job Description

International Voice Process Representative

==============================


Summary


We are seeking highly motivated and customer-focused individuals to join our HR Support team as International Voice Process Representatives. As a key member of our global BPO environment, you will play a vital role in delivering exceptional support to our clients. This is an exciting opportunity to build a career in a fast-paced and dynamic industry, with potential for absorption into client payroll based on performance and business needs.


Responsibilities


  • Provide exceptional customer support through voice-based interactions
  • Handle customer inquiries, concerns, and feedback in a professional and courteous manner
  • Utilize strong interpersonal skills to build rapport with customers and resolve issues efficiently
  • Work collaboratively with the team to achieve sales and customer satisfaction targets
  • Participate in structured training and development programs to enhance skills and knowledge
  • Adhere to company policies, procedures, and quality standards

Requirements

Requirements:


  • Qualification: Graduate or Undergraduate degree
  • Experience: Minimum 6 months in a customer support or voice-based process
  • Skills:

+ Excellent English communication (verbal)

+ Strong interpersonal skills and customer orientation

+ Ability to work in rotational and night shifts

+ Willingness to work with a globally respected brand

+ Immediate joiners or those with a maximum of 15 days' notice preferred


Benefits
  • CTC: Up to ₹56,000 per month (based on last drawn salary and experience)
  • Laptop and other assets will be provided by the company.
  • P.F + E.S.I + 5000/- performance bonus monthly.
  • The company will give a two-way cab facility. 




Requirements
Excellent communication skills Good knowledge in customer handling Willingness to work in rotational and night shifts Immediate joiner preferred Compensation Expected Salary: CTC 40000 per month + other benefits (depends on last CTC and experience) Shift: Night Shift Notice Period: Immediate joiners or maximum 15 days notice Experience 6 months to 5 years experience in Customer Support, Technical Support, BPO, International Voice Process, Voice Process, Inbound, KPO, Outbound Process, US Process, UK Process, Australian Process, etc.

  • Customer Support

    1 week ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

  • Customer Support

    2 weeks ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...

  • Customer Support Executive

    1 week ago

    Bengaluru, India Child Support Foundation Full time

    Hindi is mandatory - Initiating calls with potential customers over the phone. - Asking questions to engage customers and keep the conversation going. - Listening to the customers' needs to generate repeat sales. - Gathering and documenting customer information, payment methods, purchases, and reactions to products. - Keeping up to date on all products and...

  • Customer Support Associate

    1 week ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...

  • Customer Care Executive

    1 week ago

    Bengaluru, India Child Support Foundation Full time

    Providing customer support through chat and resolving issues in real-time. They use a mix of verbal and written communication to provide customers with any help they need. The semi voice process means that the customer service rep handles both voice and non-voice communication channels for customer interactions. **Salary**: ₹15,000.00 - ₹29,000.00 per...

  • Customer Care Executive

    1 week ago

    Bengaluru, India Alpha Customer Care Pvt Ltd Full time

    **Job Profile** - Inbound support - Service ticket management - L1 Tech support - Service call tracking and scheduling - Outbound customer feedback survey **Support Channel**: - Voice / Mail/ Whatsapp **Qualification**: - Degree - Diploma - Puc pass/fail **Languages**: - English, Hindi & Regional Language - English, Hindi & Marathi - English, Hindi &...

  • Customer Service Representative

    21 hours ago

    Bengaluru, Karnataka, India Quick customer electronic service Full time

    Im looking customer support excutive, 8904309332, near Hormavu signal banglore 560043 **Job Types**: Full-time, Part-time Pay: From ₹9,000.00 per month **Benefits**: - Cell phone reimbursement Supplemental Pay: - Overtime pay - Performance bonus - Yearly bonus **Language**: - English (preferred) - Hindi (preferred) Work Location: In person

  • Customer Support

    2 weeks ago

    Bengaluru, India Fairpick Full time

    Resolving customer issues: Customer support representatives should actively work to resolve customer problems and find suitable solutions. This may involve troubleshooting technical issues, addressing billing concerns, or providing guidance on product usage. Product knowledge: Customer support representatives need to have a deep understanding of the product...

  • Customer Support

    1 week ago

    Bengaluru, Karnataka, India 1path2peace Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Support (Healthcare) professional. The Customer Support representative will be responsible for handling customer inquiries, providing technical support, ensuring customer satisfaction, and documenting issues. Day-to-day tasks include addressing customer concerns, troubleshooting problems, and...

  • International Voice Support

    4 weeks ago

    Bengaluru, India 247 Customer Private Limited Full time

    Job Description Job description International BPO Hiring at 24/7.ai Voice & Technical, Sales Roles Hi, Greetings from the 24 7.ai HR Team! We are hiring forInternational BPO rolesinVoice, Non-Voice, Technical Support, and Salesprocesses. If you have excellent communication skills and are looking to build a strong career with a global company we want to...