DevOps Engineer

3 months ago

Mumbai, India Skycore Full time

Job Description :


Skycore is seeking a Linux System Administration and DevOps Specialist to support the company's revenue-critical messaging platforms and products. Candidate should be a self-starter, requiring minimal support for day-to-day activities, and possess excellent time management and organizational skills. The ideal candidate would be a technical generalist with skills ranging from supporting production systems, and networks to web development.

Duties & Responsibilities :

- Tier2 and Tier3 support

- Critically analyze operational metrics, monitoring systems, and support escalations.

- Respond to Production support tickets- Incidents and Requests

- Prioritize issues and troubleshoot them independently while coordinating with Management, Business, and Product and Engineering teams.

- Work closely with Developers, QA, and Engineering teams to identify their technical issues, and resolve the same. Keep everything documented.

- Must have 2-4 Years Linux systems engineering and administration.

- Knowledge of monitoring systems and configuration management systems (Cloudwatch, Nagios, Newrelic, Cacti, etc) - Optional.

- Remote Infrastructure Management is highly preferable

- Install new / rebuild existing servers.


- Configure hardware, storage, peripherals, services, settings, directories, etc. in accordance with standards and project/operational requirements of the company.

- Apply patches, upgrade OS, and upgrade administrative tools and utilities.

- Configure/add new services as and when necessary.

- Provide technical guidance to cross-functional teams.

- Introduce IT compliance policies to the New Joiners and Exiting Employees on request.

- Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices.

- Manage internal projects aimed at improving the team's internal process and actively participate in external projects, ensuring that they follow General Mills infrastructure standards are implemented in a timely manner.

- Responsibilities include rotating on-call support and planned project activities. Candidates will be expected to be able to manage multiple commitments in a dynamic environment.

- In addition,candidates should be familiar with the majority of open-source software that is part of a typical Linux installation.

Skills :

- 2-4 years experience in a customer-facing technical/product support environment.


- Preferably in an Operations or Enterprise service center.

- Operating systems - AMI2, AMI2023, Centos 6,7 Ubuntu or Latest AWS (VPC/VPN/EC2/Route53/EC2 Recovery/RDS/S3/Elasticache)

- Full Knowledge: Web services (Apache, Ngnix and squid, Apache tomcat etc)

- VPN setup and configuration knowledge

- Fundamental Knowledge: Network technologies like DNS, DHCP, VLAN, VPN etc.

- Fundamental Knowledge: Technical Infrastructure (LAN/WAN/VPN)

- Fundamental Knowledge: IT Infrastructure Management

- Knowledge in open source services like Apache, FTP, SSH, rsync etc.

- Knowledge in Windows AD & LDAP configuration.

- Knowledge in Git Installation & Administration

- Knowledge in Docker

Key Skills : Linux, Implementation, DevOps

(ref:hirist.tech)

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