Client Servicing Executive

4 weeks ago

New Delhi, India Talent Corner HR Services Pvt Ltd Full time

Designation-Client Servicing.

Location-Delhi.

Ctc upto 6L.


Key Responsibilities:

1. Client Relationship Management:

Serve as the primary point of contact for clients, addressing their needs promptly and effectively.

Build and nurture strong, long-term relationships with clients to enhance satisfaction and retention.

2. Understanding Client Needs:

Conduct regular meetings with clients to understand their requirements and expectations.

Gather detailed feedback and preferences to tailor our services to meet client needs.

3. Service Delivery and Coordination:

Coordinate with internal teams to ensure timely and accurate delivery of services.

Monitor service quality and ensure it meets agreed-upon standards.

4. Issue Resolution:

Address and resolve any client complaints or issues in a timely manner.

Proactively identify potential problems and implement effective solutions.

5. Reporting and Documentation:

Prepare regular reports on client interactions, feedback, and satisfaction levels.

Maintain accurate records of all client communications and transactions.

6. Client Onboarding:

Facilitate the onboarding process for new clients, ensuring a smooth transition and understanding of our services.

Provide training and support to clients on utilizing our products/services effectively.

7. Upselling and Cross-Selling:Identify opportunities to upsell or cross-sell additional products/services to existing clients.

Collaborate with the sales team to develop strategies for increasing client engagement and revenue.

8.Client Feedback and Improvement:

Collect and analyze client feedback to identify areas for improving our products/services.

Work with internal teams to implement necessary changes based on client feedback.

9. Market and Industry Knowledge:

Stay updated on industry trends, market conditions, and competitor activities.

Utilize market insights to provide clients with valuable information and strategic advice.

10. Compliance and Documentation:

Ensure all client interactions and transactions comply with company policies and legal requirements.

Maintain confidentiality and security of client information.

11. Collaboration and Teamwork:

Collaborate closely with sales, marketing, and product teams to ensure a unified approach to client servicing.

Share client insights and feedback with relevant teams to improve overall service delivery.

12. Performance Tracking and Reporting:

Monitor key performance indicators (KPIs) related to client satisfaction and service quality.

Prepare and present comprehensive reports on client servicing activities and outcomes to senior management.

Qualifications:

Bachelor’s degree in Business Administration, Marketing, or a related field preferred.

Prior experience in client servicing, customer support, or a similar role would be advantageous.

Freshers with a strong inclination towards client management are encouraged to apply.

Excellent written and verbal communication skills.

Proficiency in MS Office (Word, Excel, PowerPoint)

Presentable with a professional demeanour.

  • Client Servicing Executive

    2 weeks ago

    New Delhi, India VelivoHR Full time

    About the CompanyWe are looking to recruit this position for our client ibs fulcro, a leading digital marketing agency that helps clients build their brand and achieve their business goals through innovative and tech-driven marketing strategies.About the RoleWe are looking for an Executive with 2-4 years of experience in a digital marketing...

  • Client Servicing Executive

    2 weeks ago

    New Delhi, India Koffeetech Communications Full time

    We are seeking a proactive and detail-oriented Client Servicing Executive to join our team. The ideal candidate will act as the primary point of contact for our clients, ensuring their needs are met with efficiency and professionalism. This role requires strong communication skills, relationship management, and the ability to coordinate with internal teams...

  • Client Servicing Executive

    2 weeks ago

    New Delhi, India VelivoHR Full time

    About the Company We are looking to recruit this position for our clientibs fulcro , a leading digital marketing agency that helps clients build their brand and achieve their business goals through innovative and tech-driven marketing strategies.About the Role We are looking for an Executive with 2-4 years of experience in a digital marketing...

  • Client Servicing Executive

    2 weeks ago

    New Delhi, India Interactive Avenues Full time

    Client Servicing: Account Executive/Sr. Executive Seniority Level:Entry Level (1-2Years) Job Function : Advertising, Client Servicing Employment Type:Full Time Job description Position Summary We are looking for you - dynamic, best-in-class talent - to join the Interactive Avenues as a Specialist. The Account Executive is responsible for managing an account...

  • Client Servicing Executive

    20 hours ago

    New Delhi, India WOW Events Full time

    To be Responsible for individual targets by way of servicing the event needs of the existing clients & upselling to them. - This position will have 60% new business development & 40% servicing of existing clients. - To ensure seamless client interfacing and project management, with a focus on the timely completion of interim and major deadlines. - To...

  • Client Services Executive

    2 weeks ago

    New Delhi, India Stirred Creative Full time

    Experience:· Number of years: 0-1 years· Role/experience: Account Executive (Client Servicing)· Education: Graduate in Business Management/ Marketing/ Mass Communication or a related field required.Skills and requirements:· Excellent communication skills (written and spoken English)· Time management skills· Ability to multi-task· Collaborative...

  • Client Services Executive

    2 weeks ago

    New Delhi, India Stirred Creative Full time

    Experience: ·Number of years: 0-1 years ·Role/experience: Account Executive (Client Servicing) ·Education: Graduate in Business Management/ Marketing/ Mass Communication or a related field required. Skills and requirements: ·Excellent communication skills (written and spoken English) ·Time management skills ·Ability to multi-task ·Collaborative skills...

  • Client Servicing Executive

    2 weeks ago

    New Delhi, India Interactive Avenues Full time

    Client Servicing: Account Executive/Sr. ExecutiveSeniority Level: Entry Level (1-2Years)Job Function: Advertising, Client ServicingEmployment Type: Full TimeJob descriptionPosition SummaryWe are looking for you - dynamic, best-in-class talent - to join the Interactive Avenues as a Specialist. The Account Executive is responsible for managing an account...

  • Client Servicing Executive

    2 weeks ago

    New Delhi, India Black Hat Talent Solutions & Consulting Full time

    Servicing existing & prospective clients for their talent requirements which involves:- Suggesting them talent options that fit the bill basis their brief. - Enquiring, negotiating & closing deals with artists/ celebrities/ speakers/ influencers. - Executing the bookings professionally - Traveling for shows and shoots with the artists whenever required. -...

  • Client Servicing Executive

    2 weeks ago

    New Delhi, India CAB Experiences Full time

    Client Servicing Executive (Event Planning and Management)Job Responsibilities: Understand requirements and details of each event. Understand the clients' needs and wants. Plan and organize events with attention to financial and time constraints. Meet with clients and coordinate with them regularly. Brainstorming with cross functional teams like Creative and...