Technical Lead ServiceNow

2 months ago


Salem, India KANINI Full time

Technical Lead ServiceNow


We are seeking an experienced Lead ServiceNow Developer with 8+ years of expertise to take ownership of our ServiceNow platform and lead the development and implementation of critical solutions. The ideal candidate will have deep knowledge of ServiceNow architecture, hands-on experience in multiple modules, and leadership skills to guide a team in delivering high-quality results.


Key Responsibilities:

  • Lead the design, development, and implementation of ServiceNow applications and modules, ensuring alignment with business objectives.
  • Provide technical leadership in ServiceNow across multiple modules, including ITSM, ITAM, ITOM, HRSD, GRC, and others.
  • Oversee end-to-end development processes, including requirements gathering, solution design, development, testing, and deployment.
  • Collaborate closely with stakeholders, business analysts, and cross-functional teams to understand business needs and translate them into scalable solutions.
  • Mentor and guide a team of ServiceNow developers, ensuring adherence to best practices and code quality standards.
  • Drive platform upgrades, patches, and maintenance while ensuring minimal disruption to business operations.
  • Implement and maintain complex workflows, integrations, and automations within ServiceNow.
  • Stay up to date with ServiceNow features and innovations to optimize platform performance and functionality.


Requirements:

  • 8+ years of hands-on experience in ServiceNow development and administration.
  • Expertise in multiple ServiceNow modules, including but not limited to ITSM, ITAM, ITOM, HRSD, and GRC.
  • Strong leadership experience, with the ability to manage and mentor development teams.
  • In-depth understanding of ServiceNow architecture, development best practices, and system administration.
  • Proficient in scripting (JavaScript) and developing custom workflows, UI actions, business rules, and client scripts.
  • Experience with third-party integrations using REST/SOAP APIs.
  • ServiceNow certifications (Certified System Administrator, Certified Implementation Specialist, etc.) are highly preferred.
  • Strong problem-solving skills and the ability to work in a fast-paced, dynamic environment.


Preferred Skills:

  • Experience with ITIL/ITSM processes and frameworks.
  • Strong communication and leadership skills with a track record of working effectively with senior management and cross-functional teams.


Experience : 8 Yrs to 10 Yrs

Location : Chennai/Bangalore/Pune/Noida/Coimbatore



Regards,

TA Team

KANINI Software Services



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