Network Support Engineer

1 day ago

New Delhi, India TECEZE Full time

Job Title:Support Engineer – IT Operations (Network) Location:Mumbai & Pune Duration:Fulltime Client:PWC (PricewaterhouseCoopers Services) Experience:1–3 years Job Description We are looking for a motivatedSupport Engineerwith 1–3 years of experience inIT Operations and Network Support . The candidate will be responsible for monitoring, troubleshooting, and maintaining network infrastructure to ensure high availability and performance. Key Responsibilities Provide L1/L2 support for network-related issues. Monitor network performance, availability, and security. Troubleshoot and resolve incidents related to LAN, WAN, firewalls, switches, and routers. Assist in configuration, patching, and upgrades of network devices. Escalate issues to senior engineers or vendors when required. Maintain documentation of incidents, resolutions, and processes. Ensure compliance with IT policies and security guidelines. Required Skills Hands-on experience with network devices (switches, routers, firewalls). Basic understanding of TCP/IP, DNS, DHCP, VPNs, and routing protocols. Familiarity with monitoring tools (e.g., Nagios, SolarWinds, or similar). Good troubleshooting and problem-solving skills. Strong communication and teamwork skills. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. Relevant certifications (e.g., CCNA, CompTIA Network+) are a plus.

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