Travel Consultant
2 days ago
Location: New Delhi (On-site)
Company: Flight Deals Limited
Employment Type: Full-Time
Flight Deals Limited is seeking a passionate and customer-focused Travel Consultant to join our team in New Delhi. The ideal candidate will assist customers with travel plans, including booking flights, hotels, and other travel arrangements, while delivering excellent customer service to ensure high levels of customer satisfaction.
Key Responsibilities- Assist clients in planning and booking both domestic and international travel, including flights, hotels, car rentals, and vacation packages.
- Provide guidance on travel itineraries, visa requirements, travel insurance, and destination-specific information.
- Use travel booking systems and software to manage reservations and ensure accuracy in ticketing and documentation.
- Handle customer inquiries, resolve issues, and manage schedule changes effectively to ensure smooth travel experiences.
- Stay updated on the latest travel trends, deals, and airline policies to offer the best recommendations to clients.
- Maintain records of client travel arrangements and follow up for feedback.
- Excellent communication and interpersonal skills to provide top-notch customer service.
- Proficiency in travel booking systems (such as Amadeus, Galileo, or Sabre) and CRM software.
- In-depth knowledge of domestic and international travel destinations, airlines, and policies.
- Strong attention to detail and organizational skills to manage multiple bookings efficiently.
- Customer-oriented with a problem-solving mindset to address client concerns and provide solutions.
- Ability to manage schedule changes, cancellations, and refunds with professionalism.
- Previous experience in a travel consultancy or agency is preferred.
- If this aligns with what you were looking for, feel free to let me know if you'd like further edits or additions
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