Ops Support Expert, GSRC
2 weeks ago
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: Amazon is a global leader in e-commerce and cloud computing, headquartered in Seattle, Washington. Since its inception in 1995, Amazon has strived to be the world's most customer-centric company, catering to a global customer base, which includes not only consumers but also our sellers and vendors (selling partners). Our platform empowers world-class retail brands and individual sellers to increase sales and reach new customers.The North America Customer Fulfillment (NACF) team is dedicated to effectively network labor planning for optimizing customer experience and enhancing productivity. The successful execution of the network depends on well-defined roles and responsibilities. The labor planning process is centrally managed through the Production Planning Team (PPT), which promotes increased collaboration and coordination among various groups involved in planning, such as S&OP, and local site teams.Key job responsibilities • Ensure strict adherence to Standard Operating Procedures (SOPs) while maintaining exceptional attention to SLA, quality, accuracy, productivity metrics and utilization targets. • Navigate internal tools to track data processes and workflows. Utilize MS Office, particularly Excel, to organize, analyze, and maintain data sets. • Effectively communicate with cross-functional teams while documenting and escalating complex issues appropriately. • Make sound judgments and logical decisions when faced with ambiguous or incomplete information. • Adapt quickly to changing priorities in a dynamic environment without impacting the metrics. • Identify daily operational challenges and proactively recommend solutions to improve efficiency through automation and process enhancements. • Flexible to work in rotational shifts within a 24/7 operation - 9:00 PM-6:00 AM or 6:00 PM-3:00 AM - with weekly offs on any two days. BASIC QUALIFICATIONS: - Educational Background: A graduate in any discipline is required for this position. - Technical Skills: Proficiency in MS Excel. Knowledge of VBA, SQL, and Data Warehousing is a plus. - Communication Skills: Strong verbal and written communication skills in English. - 1+ years of relevant work experience. PREFERRED QUALIFICATIONS: - Advanced MS Office Skills: Proficiency in MS Outlook and MS Excel. - Advanced knowledge of Excel will be an advantage. - Attention to Detail: A keen eye for detail to ensure high-quality work and adherence to processes. - Fast-paced Environment Adaptability: Comfortable working in a fast-paced, high-pressure environment while managing multiple stakeholdersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Sr. Associate-Quality Analyst, GSRC
2 weeks ago
Bengaluru, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: The Global Solutions Risk and Compliance (GSRC) team ensures that Amazon transactions satisfy legal and safety requirements in accordance to the guidelines across...
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Bengaluru, India Amazon Full timeAmazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase...
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Bengaluru, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer...
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Program Manager, Ops Excellence
2 weeks ago
Bengaluru, Karnataka, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThe successful candidate will create, develop and drive solutions that lead to a richer end-to-end customer and operations experience, enabling selection expansion, while ensuring safety and complianceKey job responsibilitiesOperations is at the heart of Amazon's customer experience and differentiation. Our ambition is to be the earth's most customer-centric...
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Program Manager, Ops Excellence
2 weeks ago
Bengaluru, Karnataka, India Amazon Full time ₹ 20,00,000 - ₹ 25,00,000 per yearDESCRIPTIONThe successful candidate will create, develop and drive solutions that lead to a richer end-to-end customer and operations experience, enabling selection expansion, while ensuring safety and compliance Key job responsibilitiesOperations is at the heart of Amazon's customer experience and differentiation. Our ambition is to be the earth's most...
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Subject Matter Expert
6 days ago
Bengaluru, Mumbai, Pune, India Citiustech Healthcare Technology Private Limited Full timeJob Description As a Subject Matter Expert - ML or LLM Ops, you will be a thought leader, guiding Organization MLOps and LLMOps strategy and overseeing the development of scalable infrastructure and processes. Be an Architect of Innovation: This is your opportunity to join a dynamic team and leverage your expertise as an MLOps & LLM Ops SME. You'll play a...
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S&OP Business Process Expert Job Details
1 week ago
Bengaluru, Karnataka, India TE Connectivity Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Description S&OP Business Process Expert At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job Overview We are seeking a highly skilled and strategic S&OP Business Process Expert with deep expertise in Capacity Management to lead the design,...
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Bengaluru, Karnataka, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDESCRIPTIONAmazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers...
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It Support Specialist
3 days ago
Bengaluru, Karnataka, India Dentalcare Support Services Llp Full time ₹ 4,00,000 - ₹ 12,00,000 per yearAct as first IT contact for ops & UK practices. Support MS 365, Teams, Outlook & shared drives. Troubleshoot issues, support practice software, maintain docs, escalate as needed, assist upgrades & ensure compliance with security & policies. Required Candidate profileIT SupportTechnical SupportTicketing SystemsIT documentationUK IT Support (desirable)
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Ops Support Expert, NACF-PPT
2 weeks ago
Bengaluru, Karnataka, India Amazon Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearAmazon is a global leader in e-commerce and cloud computing, headquartered in Seattle, Washington. Since its inception in 1995, Amazon has strived to be the world's most customer-centric company, catering to a global customer base, which includes not only consumers but also our sellers and vendors (selling partners). Our platform empowersworld-class retail...
