Technical Support Engineer-Azure IOT

Found in: Talent IN 2A C2 - 2 weeks ago

Bengaluru, India Sonata Software Full time

About Sonata Software

In today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike.

As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.

Headquartered in Bengaluru, India, Sonata Software has a strong global presence, with strategic operations spanning across key regions such as the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in TMT (Telecom, Media, and Technology), Retail & CPG, Manufacturing, BFSI (Banking, Financial Services and Insurance), and HLS (Healthcare and Lifesciences). Our bouquet of Modernization Engineering services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.

To know more, visit: www.sonata-software.com


Azure IOT – Technical Support Engineer

Location: Bangalore/ Hyderabad


Skills :

Knowledge with Azure IOT and how it works with associated Azure services.

Hands on provisioning device, provisioning and monitoring an IoT hub

Knowledge of communication methods, Tokens between Hubs and devices etc

Knowledge on Microsoft IoT solutions, networking, device topology

Knowledge of IoT concepts, protocols, architecture, workflows

Familiarity with IoT platforms, cloud services, and networking technologies.

Familiarity with machine learning algorithms, model development, and deployment.

Knowledge of coding into C, C++ and Python will be an added advantage and

Knowledge of IoT SDK’s and troubleshooting skills

Experience in Artificial Intelligence is desirable

Configure/manage two-way connectivity between Azure and IoT devices

Handle security / access issues/ Token authentication errors/ create & maintain Person Group

Monitoring alerts, diagnostic logs and metrics on IoT Hub/IoT Hub-management

Knowledge to create and manage AKS clusters, quotas, service &subscription limits

IoT Hub and DPS service security(TLS) certificate create/renewal

Monitoring alerts, diagnostic logs and metrics on IoT Hub/IoT Hub-management

Knowledge to create and manage AKS clusters, quotas, service &subscription limits

IoT Hub and DPS service security(TLS) certificate create/renewal


Technical Support Engineer - Responsibilities

• Responsible for the customer support experience with Microsoft

• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)

• Identify cases that require escalation (either technically or strategically)

• Create and maintain incident management requests to product group or engineering group

• Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience

• Provide ramp activities, knowledge sharing, technical coaching and mentoring

• Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions)

Customer Guidance: Provide guidance and recommendations to customers on best practices for machine learning model development, deployment, and monitoring using Azure Machine Learning.

Troubleshoot and resolve technical issues, performs system maintenance and upgrades, and provides guidance and training to users.

• Lead or participate in building communities with peer delivery roles; may be workload or specialty specific

  • Technical Support Engineer-Azure IOT

    Found in: Whatjobs IN C2 - 2 weeks ago

    Bengaluru, India Sonata Software Full time

    About Sonata SoftwareIn today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike.As a leading Modernization Engineering company, we aim to...

  • Technical Support Engineer-Azure IOT

    Found in: Appcast Linkedin IN C2 - 2 weeks ago

    Bengaluru, India Sonata Software Full time

    About Sonata SoftwareIn today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike.As a leading Modernization Engineering company, we aim to...

  • Lead Azure IoT software Engineer

    Found in: Whatjobs IN C2 - 1 week ago

    Bengaluru, India Anicalls (Pty) Ltd Full time

    • Certification in Microsoft Cloud Technologies required • Microsoft Global Black Belt.• At least seven years of practical work experience in an IT,engineering,or related technical field is required • At least five years of developer experience with Microsoft Azure is required Must have done more than one global implementation • Expert - level...

  • Azure/aws Architect(iot)

    Found in: Whatjobs IN C2 - 1 week ago

    Bengaluru, India Nityo Infotech Full time

    Position: AWS Azure Architect/AWS IOT ArchitectExperience: 10+ YearsJob Location: BangaloreBudget: 36-37 LPA •12 years of experience as a professional software engineer with recent 8 years of relevant experience in Cloud PaaS/SaaS technologies•Hands-on experience IoT related tools and technologies. Azure is preferred. (Options: IoT Central, IoT HUB,...

  • Azure/aws Architect(iot)

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Nityo Infotech Full time

    Position: AWS Azure Architect/AWS IOT ArchitectExperience: 10+ YearsJob Location: BangaloreBudget: 36-37 LPA •12 years of experience as a professional software engineer with recent 8 years of relevant experience in Cloud PaaS/SaaS technologies•Hands-on experience IoT related tools and technologies. Azure is preferred. (Options: IoT Central, IoT HUB,...

  • Iot Engineer

    Found in: Whatjobs IN C2 - 1 week ago

    Bengaluru, India Nityo Infotech Full time

    Bangalore, Hyderabad ; go upto 30 LPA ; Main keywords – IOT, .Net, Azure •Experienced in Azure cloud IAAS, PAAS and SAAS offering and specifically around IOT Domain.•Experience in emerging tech services would be plus like computer vision etc•Experience in developing cloud native IOT Solution specially on Azure•Core Development experience 8+ years...

  • Iot Engineer

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Nityo Infotech Full time

    Bangalore, Hyderabad ; go upto 30 LPA ; Main keywords – IOT, .Net, Azure •Experienced in Azure cloud IAAS, PAAS and SAAS offering and specifically around IOT Domain.•Experience in emerging tech services would be plus like computer vision etc•Experience in developing cloud native IOT Solution specially on Azure•Core Development experience 8+ years...

  • Technical Support Engineer-Azure Machine Learning

    Found in: Whatjobs IN C2 - 6 days ago

    Bengaluru, India Sonata Software Full time

    About Sonata SoftwareIn today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike.As a leading Modernization Engineering company, we aim to...

  • Iot Edge

    6 days ago

    Bengaluru, India Skillety Technologies Full time

    **Job Description**: **Roles & Responsibilities** - Responsible for IOT Edge engineering spanning devices, gateways, connectivity and security layers in Industrial and Retail ecosystem - Responsible for building IOT Edge solution for various businesses - Development of Industrial IOT solutions including end to end edge architecture: Edge compute,...

  • Technical Support Engineer-Azure Machine Learning

    Found in: Appcast Linkedin IN C2 - 2 weeks ago

    Bengaluru, India Sonata Software Full time

    About Sonata SoftwareIn today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike.As a leading Modernization Engineering company, we aim to...

  • Technical Support Engineer-Azure Machine Learning

    Found in: Talent IN 2A C2 - 2 weeks ago

    Bengaluru, India Sonata Software Full time

    About Sonata SoftwareIn today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike.As a leading Modernization Engineering company, we aim to...

  • Azure Devops technical support

    Found in: Whatjobs IN C2 - 1 week ago

    Bengaluru, India CIEL HR Services Full time

    Hi,Role: Azure devops technical support - 3+Location: Hyderabad and puneJob Description:Azure Dev Dev and Dev Storage - Support EngineerPFB Job Description for CSS Azure Storage developer Project==========================================================Application Support Engineer with Basic Dotnet and Azure...

  • Azure Devops technical support

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India CIEL HR Services Full time

    Hi, Role: Azure devops technical support - 3+ Location: Hyderabad and pune Job Description: Azure Dev Dev and Dev Storage - Support Engineer PFB Job Description for CSS Azure Storage developer Project ========================================================== Application Support Engineer with Basic Dotnet and Azure skills...

  • System Engineer for IoT/ Connected products

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Bosch Full time

    Job Description System Engineering will be responsible for Architecting and developing CP IoT solutions Single point of contact for the customer stakeholders leading end-to-end delivery of projects in-line with agreed statement of work to design, develop and implement digital projects Develop project scopes & objectives, involving all relevant...

  • Iot Cloud Architect

    6 days ago

    Bengaluru, India Skillety Technologies Full time

    **Job Description**: 12 years of experience as a professional software engineer with recent 8 years of relevant experience in Cloud PaaS/SaaS technologies - Hands-on experience IoT related tools and technologies. Azure is preferred. (Options: IoT Central, IoT HUB, Azure Sphere, IoT Edge, Digital Twin, Stream Analytics, Data Lake and Timeseries) - 10+...

  • Technical Support Engineer

    Found in: Talent IN 2A C2 - 2 weeks ago

    Bengaluru, India IBU Consulting Full time

    As a Technical Support Engineer specializing in Azure Cognitive Services with 1-3 years of experience, you will play a critical role in providing technical support and troubleshooting assistance to customers using Azure Cognitive Services. You will leverage your knowledge of Azure Cognitive Services, strong coding skills in Python and C#, and familiarity...

  • Technical Support Engineer

    Found in: Talent IN 2A C2 - 2 days ago

    Bengaluru, India IBU Consulting Full time

    As a Technical Support Engineer specializing in Azure Cognitive Services with 1-3 years of experience, you will play a critical role in providing technical support and troubleshooting assistance to customers using Azure Cognitive Services. You will leverage your knowledge of Azure Cognitive Services, strong coding skills in Python and C#, and familiarity...

  • Havells - Hardware Product Support Engineer - IoT/Embedded System

    Found in: Talent IN 2A C2 - 2 weeks ago

    Bengaluru, India Havells India Limited Full time

    Job Description : - 2-4 years industry experience in embedded systems, IoT, and connected product efforts- Basic understanding in internet protocols and software development using protocols including LoRA, Wi-Fi, BLE, ZigBee, NB-IoT, M2M,6LoWPAN, Ethernet etc- Good with rapid problem solving, a strong technical background, and passion for continuous...

  • System Engineer for IoT/ Connected products

    Found in: Whatjobs IN C2 - 1 week ago

    Bengaluru, India Bosch Full time

    Job DescriptionSystem Engineering will be responsible for Architecting and developing CP IoT solutionsSingle point of contact for the customer stakeholders leading end-to-end delivery of projects in-line with agreed statement of work to design, develop and implement digital projectsDevelop project scopes & objectives, involving all relevant stakeholders &...

  • Technical Support Engineer- Azure Cognitive Services

    Found in: Talent IN 2A C2 - 2 weeks ago

    Bengaluru, India Sonata Software Full time

    About Sonata Software!In today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike.As a leading Modernization Engineering company, we aim to...