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Front Office Executive

3 months ago

Mandla, India Soulacia Hotels & Resorts Full time

About Us

Soulacia, a haven for biodiversity was founded on the principles of sustainable tourism and wildlife conservation, we offer an extraordinary experience for guests seeking to immerse themselves in nature's beauty. We are seeking a passionate and dedicated individual to join our team as a Front Desk Executive.


Job Description

As a Front Desk Receptionist at Soulacia, you will be the first point of contact for our guests, creating lasting impressions of our commitment to hospitality and conservation. Your role involves a diverse range of responsibilities, including:

  • Guest Relations: Welcoming guests with warmth and efficiency, providing exceptional customer service, and addressing their inquiries and requests promptly.
  • Check-in/Check-out: Handling guest reservations, room assignments, and payment processing with accuracy and attention to detail.
  • Administrative Duties: Managing guest information, maintaining records, and ensuring smooth front office operations.
  • Team Collaboration: Working closely with other departments to ensure guest satisfaction and operational efficiency.
  • Environmental Stewardship: Promoting Soulacia's commitment to sustainability and wildlife conservation by educating guests about our initiatives.


Ideal Candidate

We are seeking a candidate who is passionate about hospitality and shares our dedication to environmental conservation. The ideal candidate will possess the following qualities:

  • Excellent interpersonal and communication skills
  • Strong organizational and time management abilities
  • Proficiency in computer systems and reservation software
  • A positive and enthusiastic attitude
  • A genuine interest in wildlife and nature


What We Offer

  • An opportunity to contribute to a sustainable and eco-friendly organization
  • A chance to experience the beauty of Kanha National Park
  • Competitive salary and benefits package
  • Professional growth and development opportunities


If you are passionate about creating unforgettable guest experiences and making a positive impact on the environment, we encourage you to apply.


Experience Level

Candidate should have a minimum of 1 year of experience in the same role


Soulacia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.