Voip Engineer

4 days ago

New Delhi, India Movate Full time

We are hiring for VOIP Network Engineer Role,Role: L1 – TAC Engineer: (Telecom Engineer)Location: Chennai – AmbatturShift: Flexible with ShiftsJob Responsibilities:- Troubleshoot all Level 1/2/3 calls from the customers. - Focus on customer satisfaction. Manage backlog efficiently. - Document all communication with customer in the CRM. - Notify/Discuss with Sr.TAC/TL on SR's that require assistance. - Timely handoff (escalation) of cases to Sr.TAC. - Plan and constantly work on upgrading tech and product expertise. - Contribute to the knowledge base / create KCS article for all valid solutions. - Understand the SLA’s and client requirements on quality of delivery. - Update new SRs and status of current SRs in DBR module every day. - Review all SRs every day at the beginning of the shift and update the relevant SRs. - Review all ‘Observation Sheet’ type SRs and follow up every week. - Attend monthly Team meetings. - Attend weekly SSQA coaching sessions & work on suggested improvements. - Attend/Conduct KSS & product training as per nominations. - Ownership issues must be avoided during SR handling. - As a node member, maintain lab properly and contribute during lab audits.

  • Principal Engineer

    4 days ago

    New Delhi, India Sprinklr Full time

    Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with...

  • Principal Engineer

    1 week ago

    New Delhi, India Sprinklr Full time

    Sprinklris a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with...

  • Voip Engineer

    4 days ago

    New Delhi, India Alp Consulting Ltd. Full time

    JD for VOIP- SIP/IMSMust Have:- End to end knowledge of VOIP/SIP/IMS systems - Linux: Strong knowledge of Linux operating systems, including kernel development and user-space programming. - Debugging Tools: Proficiency with debugging tools and techniques for embedded systems. - Open source knowledge. Experience with tools like freeswitch for designing -...

  • VOIP Support Engineer

    18 hours ago

    New Delhi, India client Full time

    Role: VOIP Technical Support - L2Experience: 3 to 5 yearsSkills & Requirements:- Experienced in VOIP technical support role with any of these technologies - Asterisk, Freeswitch, Kamailio & OpenSIPS- Good troubleshooting experience with SIP Call Flow in live environment- Hands on with Linux- Must be using Linux on daily basis- Good English Communication-...

  • Senior Voip Engineer

    4 days ago

    New Delhi, India MultyComm Full time

    Company DescriptionMultyComm is a UCAAS Solution provider in the telephony space that integrates a feature-rich platform for carriers and enterprises. The platform includes Voice, Video, Social Media, and Artificial Intelligence capabilities while maintaining connections with traditional telephony architectures. The company focuses on providing reliable and...

  • Senior Voip Engineer

    5 days ago

    new delhi, India MultyComm Full time

    Company DescriptionMultyComm is a UCAAS Solution provider in the telephony space that integrates a feature-rich platform for carriers and enterprises. The platform includes Voice, Video, Social Media, and Artificial Intelligence capabilities while maintaining connections with traditional telephony architectures. The company focuses on providing reliable and...

  • Senior Voip Engineer

    3 days ago

    New Delhi, India MultyComm Full time

    Company DescriptionMultyComm is a UCAAS Solution provider in the telephony space that integrates a feature-rich platform for carriers and enterprises. The platform includes Voice, Video, Social Media, and Artificial Intelligence capabilities while maintaining connections with traditional telephony architectures. The company focuses on providing reliable and...

  • Senior Voip Engineer

    3 days ago

    New Delhi, India MultyComm Full time

    Company DescriptionMultyComm is a UCAAS Solution provider in the telephony space that integrates a feature-rich platform for carriers and enterprises. The platform includes Voice, Video, Social Media, and Artificial Intelligence capabilities while maintaining connections with traditional telephony architectures. The company focuses on providing reliable and...

  • Senior Voip Engineer

    3 days ago

    New Delhi, India MultyComm Full time

    Company DescriptionMultyComm is a UCAAS Solution provider in the telephony space that integrates a feature-rich platform for carriers and enterprises. The platform includes Voice, Video, Social Media, and Artificial Intelligence capabilities while maintaining connections with traditional telephony architectures. The company focuses on providing reliable and...

  • Senior Voip Engineer

    3 days ago

    New Delhi, India MultyComm Full time

    Company Description MultyComm is a UCAAS Solution provider in the telephony space that integrates a feature-rich platform for carriers and enterprises. The platform includes Voice, Video, Social Media, and Artificial Intelligence capabilities while maintaining connections with traditional telephony architectures. The company focuses on providing reliable...