Content Specialist

2 weeks ago


New Delhi, India Numoo HR Full time

Job Title: Online Reputation Management (ORM) Content SpecialistLocation: Gurugram, Delhi NCRExperience: 2 YearsSalary: ₹30,000 per monthAbout the RoleWe are seeking a talented ORM Content Specialist to create engaging, brand-aligned content that enhances and maintains a positive online reputation for our clients. The ideal candidate should come from a marketing or advertising agency background and have a flair for crafting thoughtful responses and digital narratives that build trust and credibility.Key Responsibilities- Write and manage online responses to customer reviews, comments, and feedback across social and digital platforms. - Create high-quality content that promotes positive brand perception and manages reputational risks. - Collaborate with ORM and marketing teams to align communication tone and messaging. - Develop PR-style content, articles, and posts to reinforce brand credibility. - Monitor brand mentions and draft contextually relevant responses in a timely manner. - Conduct basic sentiment analysis and assist in maintaining ORM dashboards. - Maintain a calendar for ORM-related content activities and ensure timely execution.Key Requirements- Bachelor’s degree in Marketing, Communications, Journalism, or related field. - Minimum 2 years of experience in ORM, content writing, or social media in a marketing or advertising agency. - Excellent written and verbal communication skills. - Strong understanding of brand tone, empathy, and online audience engagement. - Familiarity with ORM tools such as Google Alerts, Brand24, or Talkwalker. - Ability to manage multiple client accounts and adapt writing styles accordingly.Why Join Us- Work with dynamic brands and leading agency professionals. - Opportunity to build creative and strategic ORM content. - Supportive environment focused on learning and growth. - Competitive pay of ₹30,000 per month.


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