QA Lead

Job Title: QA Lead

Department: Software Services

Location: Kothanur Office (Bangalore) / Hybrid

Role Type: Full Time

Shift: EMEA

About Flatworld Solutions:

Flatworld Solutions is a global business solution company evolving over two decades from BPO to technology, business process automation, and now GenAI. Serving 50+ countries, we offer diverse services including IT, finance, and healthcare, engineering, Design, Data Science etc. Our mission is to 'unlock winning ways' for clients, partners, and employees through innovative, technology-driven solutions to ensure every stakeholder benefits by this partnership. Our core values—Harmony, Excellence, Learning, Integrity, and Ownership—guide everything we do. We prioritize collaboration, open communication, and maintaining the highest standards of performance while fostering continuous growth and delivering impactful results.

Role Overview:

Flatworld Solutions is seeking a highly skilled QA Lead to join our dynamic team in Bangalore, reporting directly to the Senior Director of Software Engineering. As a QA Lead, you will be responsible for ensuring the quality and reliability of our software products. You will collaborate with cross-functional teams to define, design, and implement testing strategies, and ensure top performance, quality, and responsiveness of our applications. The ideal candidate will have extensive experience in quality assurance, a strong understanding of testing frameworks, automation tools, and will mentor team members. This position is based in our Kothanur Office, Bangalore.

Key Responsibilities:

• Provide technical leadership and lead high-performing QA teams within your organization, including mentoring junior team members and providing technical support for engineers on the team.
• Commit to the full lifecycle of application testing, from conception and design, through deployment.
• Ensure the performance, quality, and responsiveness of all applications by developing and executing comprehensive test plans and strategies.
• Architect maintainable, performant test automation frameworks with effective documentation that can be leveraged by other developers.
• Integrate testing frameworks with CI/CD pipelines, handling complex technical issues related to software testing, and identify and adopt best practices for QA methodologies.
• Collaborate with Product Managers, Designers, developers, and other disciplines to deliver the next generation of software features for Therabody customers.
• Exhibit a good understanding of Google's design principles and interface guidelines to ensure consistent and high-quality user experiences.
• Manage automated and manual testing protocols, communication interfaces, and test environment setups to enable seamless testing and deployment processes.

Qualifications:

• Considerable experience in QA development and proficiency in test automation tools such as Selenium, Appium, or similar.
• 5+ years of experience in software quality assurance, generating comprehensive test plans, and executing both manual and automated tests.
• Demonstrated experience in dealing with firmware testing and complex interactions with external devices through Bluetooth technologies.
• Proficient with back-end testing technologies and tools such as Postman, JMeter, and load testing frameworks.
• Strong familiarity with AWS services such as Lambda, API Gateway, CloudFront, CloudTrail, CloudWatch, and others as needed.
• Experience with the implementation and management of application updates and testing in Google Play Store and Apple App Store.
• Expert understanding of tools such as Git for version control, and familiarity with continuous integration.
• Experience with RESTful APIs to connect application tests to back-end services.
• Experience with Agile development methodologies is a plus.
• You're passionate about UI/UX testing and product development: deep knowledge of UI architecture and performance testing, with prior experience building and validating delightful and fluid interactions, screens, and graphics.
• Bachelor's degree in Computer Science, Engineering, or related field.

What We Offer:

• Competitive Salary and Benefits Package: Employees receive industry-standard salaries and comprehensive benefits.

• Flexible Work Schedule: For certain projects & senior positions, we offer flexible work schedule options, including remote and hybrid arrangements.

• Medical Insurance: Includes coverage for employees, parents, and in-laws.

• Generous Paid Time Off: Vacation, personal days, and public holidays.

• Recognition & Rewards: Performance-based bonuses and employee recognition programs.

• Professional Development: Access to training, workshops, and courses.

• Employee Assistance Programs: Support for personal or work-related issues.

Why Flatworld Solutions?

Joining Flatworld Solutions offers a promising career with growth opportunities across diverse fields like IT, Finance, and AI Automation. Other than competitive salaries and benefits + excellent mentorship; You'll gain global exposure working with clients in over 50 countries and access cutting-edge tools. The company fosters a supportive culture emphasizing continuous learning and work-life balance. Most importantly, you'll become part of the "Possibilitarians" – a tribe of employees with a "whatever it takes" attitude who make things possible. As the saying goes, you are the company you keep.

How We Will Help You Grow?

At Flatworld Solutions, we foster your professional growth through various opportunities like development programs and workshops to stay updated on industry trends. You'll benefit from mentorship by experienced colleagues, support for continuing education, and resources for relevant courses and certifications. Our leadership development programs prepare you for future roles, and we encourage participation in cross-departmental projects to broaden your experience. Regular feedback and performance reviews help identify growth areas and set career goals. We also offer career pathing discussions, access to online learning platforms, networking opportunities, and job rotation programs to ensure your professional advancement.

How to Apply?

Please apply with your updated resume and a brief cover letter. In your cover letter, tell us why you're excited about this role and how your experience aligns with our needs.

Equal Opportunity Employer Statement

Flatworld Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.