Servicenow Developer

4 weeks ago


Gurugram, India Netsmartz Full time


Responsibilities

  1. ServiceNow Development: Design, develop, and implement ServiceNow solutions to meet business requirements.
  2. Customization: Customize ServiceNow applications and modules according to organizational needs.
  3. Integration: Integrate ServiceNow with other systems and applications using various integration methods (REST, SOAP, MID Server, etc.).
  4. Workflow Configuration: Configure workflows, business rules, UI policies, and other ServiceNow components.
  5. Scripting: Write and maintain client-side and server-side scripts (JavaScript, GlideScript, etc.) for custom functionalities and automation.
  6. Data Management: Manage data within ServiceNow including configuration management database (CMDB) setup and maintenance.
  7. Reporting and Dashboards: Create and configure reports, dashboards, and analytics in ServiceNow Performance Analytics.
  8. Troubleshooting: Diagnose and resolve technical issues related to ServiceNow platform and custom applications.
  9. Documentation: Document technical designs, processes, and procedures related to ServiceNow development and maintenance.
  10. Collaboration: Collaborate with cross-functional teams including business analysts, system administrators, and stakeholders to gather requirements and deliver solutions.
  11. Stay Updated: Stay abreast of ServiceNow updates, best practices, and emerging technologies to continuously improve solutions.


Qualifications

  1. Education: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
  2. Experience: Minimum X years of experience working with ServiceNow development, with at least X years in a senior or lead role.
  3. ServiceNow Certification: ServiceNow Certified Application Developer (CAD) certification preferred.
  4. Technical Skills:
  • Proficiency in ServiceNow platform development including UI customization, business rule configuration, and workflow development.
  • Strong understanding of ServiceNow architecture and components such as Service Catalog, Incident Management, Change Management, etc.
  • Experience with JavaScript, HTML, CSS, and other web technologies.
  • Knowledge of ServiceNow integration techniques and tools.
  • Experience with ServiceNow scripting languages like JavaScript, GlideScript, Jelly, etc.
  1. Communication: Excellent communication skills with the ability to effectively communicate technical concepts to non-technical stakeholders.
  2. Problem-Solving: Strong analytical and problem-solving skills with a keen attention to detail.
  3. Team Player: Ability to work collaboratively in a team environment and contribute to the success of the overall project.
  4. Adaptability: Ability to adapt to changing priorities and handle multiple tasks simultaneously.
  5. Customer Focus: Customer-centric approach with a focus on delivering high-quality solutions that meet business needs.
  6. Continuous Learning: Willingness to learn new technologies and methodologies to enhance skills and capabilities.


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