Senior Manager

2 months ago

Tiruchirappalli, India Sisco Jobs Full time

Job Title: Senior Manager
Location: Trichy
Experience: 5 Years
Salary: Depends Upon Experience
Industry: Hotel Industry (Experience required)

Job Summary:

We are seeking a highly motivated and experienced Senior Manager to oversee and manage key operations within the hotel industry. The Senior Manager will be responsible for driving business growth ensuring smooth daytoday operations and fostering a high level of customer satisfaction. This role requires strong leadership effective management skills and extensive experience in the hotel industry.

Key Responsibilities:
  • Oversee all operational aspects of the hotel ensuring efficiency and profitability.
  • Develop and implement strategic plans to achieve business goals and increase revenue.
  • Manage departmental heads and staff providing guidance support and direction.
  • Monitor and ensure the highest levels of guest satisfaction through excellent service standards.
  • Ensure compliance with hotel policies industry regulations and health & safety guidelines.
  • Collaborate with senior leadership to develop and execute marketing and promotional initiatives.
  • Analyze financial reports and budgets ensuring costeffective management of resources.
  • Handle escalated guest concerns and ensure quick resolution to maintain brand reputation.
  • Lead mentor and train staff to promote a positive work environment and foster career development.
  • Manage and optimize resources to meet operational objectives.
Essential Qualifications:
  • Bachelors degree in Hospitality Management Business Administration or a related field.
  • Proven experience of 5 years in hotel management or senior leadership roles within the hospitality industry.
  • Strong understanding of hotel operations including front office housekeeping food & beverage and maintenance.
Required Skills:
  • Exceptional leadership and team management skills.
  • Strong financial acumen and experience managing budgets and financial reports.
  • Excellent communication and interpersonal skills for managing staff and guest interactions.
  • Problemsolving abilities with a focus on delivering solutions and maintaining high standards.
  • Strong organizational skills with attention to detail.
  • Ability to work under pressure in a fastpaced environment.
  • Proficiency in hotel management software (PMS systems) and MS Office Suite.


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