Area Service Manager

5 days ago

Ernakulam, India TTK Prestige Ltd Full time

Position Title –Area Service ManagerLocation –Ernakulam (Will be accountable for North Kerala based at Ernakulam)Total Experience - 8 to 16 YearsQualification – Minimum BE /B Tech (BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered)Reporting to Regional Service ManagerDirect Reporting - Yes (Approx-8 to 10 On Roll & Off Roll employees)Languages Known- English, Malayalam (Compulsory)Industry- Consumer Durable /FMCD (Preferably from small appliances)Key Responsibilities: -ASC Monthly warranty payment monitoring and submission to HO & Commercial.Periodic visits to Service partners for Audit of process adherence, Education on process changes, new product information, etc.Management of customer issues and provide timely responses to customer feedback.Ability to work with multiple stakeholders and Third parties.Strong analytical and problem-solving abilities.Direct Interaction with customers.Manpower availability as per workload and allocation the resources for an effective service delivery.Expanding Service channel as per sales plan & and executing process to ensure services rendered conform to company policy and standards.Proactively monitor and maintain optimum inventory level and distribution of spare parts.Improve service channel staff’s technical & and customer handling skills through continuous education.Competencies: - Critical thinking and problem-solving skillsHigh tolerance/evolved ability to lead and manage ambiguous situationsExcellent relationship skillsSuperior verbal, written, facility, and presentation skills.Collaboration and team leadership abilitiesEffective time management skillsRemarks- A) Looking for a stable candidate (Frequent Job Changes will not be considered)B) Looking for candidates from Ernakulam or ready to relocate to ErnakulamC) Team Handling experience is a mustD) Exposure to handling Authorized Service Center is compulsoryE) Exposure to handling high volume is compulsoryF) Working knowledge of Excel and SAP is an added advantageG) Travelling for 10 to 12 Days in Month.

  • Area Services Manager

    6 days ago

    Ernakulam, India TTK Prestige Ltd Full time

    Position Title –Area Service Manager Total Experience - 8 to 16 Years Qualification – Minimum BE /B Tech ( BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered) Reporting to Regional Service Manager Languages Known- English, Malayalam (Compulsory) ASC Monthly warranty

  • Area Service Manager

    6 days ago

    Ernakulam, India TTK Prestige Ltd Full time

    Position Title –Area Service Manager Location –Ernakulam (Will be accountable for North Kerala based at Ernakulam ) Total Experience - 8 to 16 Years Qualification – Minimum BE /B Tech ( BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered) Reporting to Regional Service Manager Direct Reporting - Yes...

  • Area Service Manager

    4 days ago

    Ernakulam, India TTK Prestige Ltd Full time

    Position Title –Area Service Manager Location –Ernakulam (Will be accountable for North Kerala based at Ernakulam ) Total Experience - 8 to 16 Years Qualification – Minimum BE /B Tech (BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered) Reporting to Regional Service Manager Direct Reporting - Yes (Approx-8...

  • Area Service Manager

    5 days ago

    Ernakulam, India TTK Prestige Ltd Full time

    Position Title –Area Service Manager Location –Ernakulam (Will be accountable for North Kerala based at Ernakulam ) Total Experience - 8 to 16 Years Qualification – Minimum BE /B Tech (BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered) Reporting to Regional Service Manager Direct Reporting - Yes (Approx-8...

  • Area Service Manager

    1 day ago

    Ernakulam, India TTK Prestige Ltd Full time

    Position Title –Area Service Manager Location –Ernakulam (Will be accountable for North Kerala based at Ernakulam ) Total Experience - 8 to 16 Years Qualification – Minimum BE /B Tech ( BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered) Reporting to Regional Service Manager Direct Reporting - Yes...

  • Area Service Manager

    5 days ago

    ernakulam, India TTK Prestige Ltd Full time

    Position Title –Area Service ManagerLocation –Ernakulam (Will be accountable for North Kerala based at Ernakulam)Total Experience - 8 to 16 YearsQualification – Minimum BE /B Tech (BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered)Reporting to Regional Service ManagerDirect Reporting - Yes (Approx-8 to 10...

  • Area Service Manager

    5 days ago

    Ernakulam, India TTK Prestige Ltd Full time

    Position Title –Area Service ManagerLocation –Ernakulam (Will be accountable for North Kerala based at Ernakulam)Total Experience - 8 to 16 YearsQualification – Minimum BE /B Tech (BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered)Reporting to Regional Service ManagerDirect Reporting - Yes (Approx-8 to 10...

  • Area Service Manager

    5 days ago

    ernakulam district, India TTK Prestige Ltd Full time

    Position Title –Area Service Manager Location –Ernakulam (Will be accountable for North Kerala based at Ernakulam ) Total Experience - 8 to 16 Years Qualification – Minimum BE /B Tech ( BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered) Reporting to Regional Service Manager Direct Reporting - Yes...

  • Area Service Incharge

    4 days ago

    Chennai, Ernakulam, Hyderabad, India Run Service Infocare Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Roles & Responsibilities:Ensure strict compliance with organizational processes and policies in all service operations.Drive consumer satisfaction goals, including Net Promoter Score (NPS) and Consumer Effort Score (CES).Implement, review, and enhance field service operations to improve efficiency.Deliver operational KPIs related to both service quality and...

  • Service Coordinator

    1 week ago

    Ernakulam, India TEQSERV Technical Service Full time

    Our company looking for Female service coordinator for a service center Job role is to allocate jobs to technicians, collecting bills and handling customer inquiry, submitting reports Those who have experience in customer service field and Knowledge in excel will get preference Qualification : Plus two Skill: Time Management Skill, Age: 25 - 35 Work...