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Field Service Engineer

1 month ago

Kolkata, India myGwork Full time

This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.


This position reports to

Service Team Leader

Your role and responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.The work model for the role is: #LI-Onsite This role is contributing to the Electrification business in Service division at Kolkata, India.You will be mainly accountable for:• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.Our team dynamicsYou will join a high performing team, where you will be able to thrive.

Qualifications for the role

  • You are immersed in service function in switchgear industry
  • You have 3 to 5 years of experience in Commissioning, Servicing and Testing of LV & MV switchgears, Product Supervision and Customer Support
  • Possess an enhanced knowledge of LV & MV Product portfolio
  • Degree in Electrical engineering from reputed university
  • You are at ease communicating in English

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryIt has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.