Legal Executive

3 weeks ago


Pune, India Truelancer.com Full time

Job Title: Legal Application Functional Lead


Location: Pune


Role Maturity: 5 years of functional and end-to-end workflow experience on legal enterprise applications like:

Legal: Onit ELM, OnIT-FCC Onit Legal Hold, Onit POA, iManage, Anaqua, Nimity, TrustArc, WebTMS etc.

Compliance: Bridger XG, Spirit Case IQ etc.

Security: GardaWorld, Lenel OnGuard or any other

Property Management: Cloudbooking or any other


Education Background: LLB, Legal application with certification


Certification: Candidate with certification in one of the Legal & Compliance platforms such as Lenel, Onit, etc.


Roles and Responsibilities:

  • End-to-end legal application workflow and function support
  • Ensure the key applications are functional without compromised user experience
  • Work directly with business users to track and report a functional/ production / operational incidents
  • Use established best practices to ensure timely and successful legal application function support
  • Excellent understanding of legal application and legal research as demonstrated by a good level of relevant practical experience
  • Function workflow troubleshooting and escalate alerts that cannot be resolved to appropriate section
  • Prioritize and handle service requests and incidents
  • Progress issues and provide relevant information for troubleshooting or clarification
  • Identify opportunities for process improvement and contribute to departmental initiatives
  • Responsible for improving and documenting processes around application support
  • Work collaboratively with Account Managers on change requests, managing issues and establishing priorities
  • Understanding of Agile methodologies
  • Excellent troubleshooting skills


Additional Skills:

  • Proactive mindset in resolving business and functional problems
  • Ability to understand, adapt and work with diverse customer requirements and processes.
  • Ability to pick new concepts and skills up quickly
  • Able to communicate efficiently with customers across geo
  • Should be able to work independently
  • Keen to understand services in scope and conducting related quality checks/analysis
  • Proficient in using MS Office suite and features
  • Understand workflows and operating procedures
  • Analytical and review skills
  • Able to prioritize the activities or task and understands business impact
  • Able to manage multiple tasks often with competing deadlines
  • Team Player with readiness to learn
  • Excellent verbal/written Communication Skill.
  • Flexible to work in shifts as per business requirements


If you are interested in exploring this new opportunity, please connect with me or send your resume to mansi@truelancer.com


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