Senior Project Manager

Business Unit Mission:
As a Senior Project Manager you are the key player on the project. The client will seek your advice, trust your judgment and value your opinion.  You need to be a strong client communicator, who’s organized, methodical and numerate. You will be ultimately accountable for successful project management and delivery. You will have enthusiasm for your client(s) business, bringing your knowledge and expertise to bear in your management of the projects you are assigned to. You will also need to be a good man-manager, supporting the training and guidance of the more junior Project Managers. 

The role requires a high level of problem-solving offering solutions to your team, clients, and other departments. You will also be managing some of the more complex projects yourself and therefore need to have a very hands on approach and attitude. In doing so, you are also expected to provide clear goals and direction to the team and lead by example. You are is responsible for alerting your line manager of any possible concerns on projects.

The role also expects a great level of independent working and leading by example, as well as establishing strong client relationships - a Senior Project Manager is responsible for relationships between the Operations team and key accounts and should ensure and supervise consistent client excellence across these accounts. It is also expected for the Senior Project Manager to provide continues suggestions on improvement and support improve M3 GR's services and offerings.

Essential Duties and Responsibilities: 
Including, but not limited to the following: 

• Manage qualitative & quantitative projects through entire project life cycle including all aspects of managing clients, partners and healthcare professional sample. Complete project management of quantitative projects may be expected as well. 
• Facilitate screening, scheduling and confirming of respondents for TDIs, focus groups, in-person IDIs, online qual interviews, etc. and ensuring all respondents are prepared according to client requirements. Ability to act quickly to replace no-shows, follow up with late respondents, send last minute materials, etc. when alerted by client/moderator. 
• Setup and testing of survey/screener, monitoring of statistics, managing respondent honoraria and closing/auditing/invoicing of projects in technology based system. 
• Work directly with various teams to setup and test survey links and redirects, prepare and send sample, conduct quality/audit checks, managing respondent inquiries and honorarium and all other components of online research.  
• Monitor productivity and quality of data collection to produce regular updates and progress reports on project status.  
• Coordinate and lead project kickoff meetings for all assigned studies to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities. 
• Provide regular updates and progress reports on recruitment status to meet client needs. 
• Proactively identify potential fielding concerns and identify issues when in field. Partner with sales team members and operations staff to address issues and/or make recommendations to improve performance on research studies. 
• Manage and leverage relationships with vendors, domestic and international, to facilitate accurate and timely deliverable, communications, and issue resolution. 
• Manage study profitability by monitoring and accounting for all project costs affecting the budget. 
• Provide guidance and mentoring to members of the Market Research Project Management team as needed. 

Minimum Experience:  

• Must have 5+ years of experience in Market Research.  
• Bachelor's degree or equivalent preferred  .
• Demonstrated ability to be a highly self-motivated individual with exceptional time management skills, meticulous organizational abilities, and unwavering attention to detail.
• Proven capacity to manage multiple qualitative projects with precision and timeliness in a dynamic, fast-paced environment where project parameters and deadlines are subject to frequent changes. Experience in quantitative project management is highly desirable.
• Superior written and verbal communication skills are essential.
• Advanced proficiency in Microsoft Office applications, particularly Excel, Outlook, and Word, is required. The ability to quickly adapt to and master new technologies and software is crucial.
• Well-developed analytical and problem-solving skills are imperative.
• Demonstrated ability to work both independently and collaboratively within a team environment to consistently meet project-specific and departmental objectives is essential.
• Experience with planning project timelines.
• Ability to project estimated fieldwork completion for revenue forecasting.

• Willing to work in night shifts (US Shift)