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Windows Server Administrator

3 months ago

Hyderabad, India Genpact Full time

Windows Server Administrator

Location: Hyderabad

Experience: 2-8 years

30 days joiners preferred.

Timings: Flexible to work in shifts to provide 24 x 7 coverage

Mandatory Skills: VMware, PowerShell


Candidate who can apply directly or send an email to nsenthil.kumar@genpact.com with Sub of "Windows Server Admin" with below info,


Overall Experience:

Notice Period:


Job Description:


Genpact is hiring Windows Server Administrator who must create, maintain, and troubleshoot windows server issues.

They would help to build & decommission servers.

They would help to monitor, test and resolve server related queries to their client or company.

They provide support for IT infrastructure services on all hosted windows operating system flavours from Windows server 2003 to Windows server 2022.

Engineers work proactively within a team on requests created in ticketing tools.


Windows Server Support Engineer Requirements:

• Installation & Configuration of Server OS

• Server Decommissions

• Install/remove/configure features on the server.

• Monitor server health.

• Troubleshoot CPU, Disk space, RDP, server connectivity issues etc.

• Server access management

• Apply security/hardware updates on the server.

• Vulnerability remediation

• Troubleshoot patching issues.

• Troubleshoot server connectivity issues from Vcenter, ILOs.

• Handling tickets – Incidents/Tasks/Change management requests

• Resolving tickets within SLAs

• Document key issues/root cause.

• Work with users across different locations on various issues.

• Windows OS – Win 2008/Win2012 R2/Win2016/Win2019/Win2022

• Server Hardware – Dell/HP/Cisco UCS, VMware vSphere

• Deployment Tools – WSUS, SCCM

• Programming and coding – expertise in coding and writing programs on PowerShell.

• Ticketing Tools – ServiceNow

• Understanding of Windows Active Directory, DNS & DHCP


Qualifications we seek in you

• Bachelor’s degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required.

• Proven communication skills when working with other technical towers to work out issues.

• Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude.

• Must understand various logging methods and security event terminology.

• Strong leadership skills when troubleshooting across multiple vendor platforms and working out technical issues.

• Proven communication skills when working with other technical towers to work out issues.


Preferred Qualifications/ Skills

· Very good written and presentation / verbal communication skills with experience of customer interfacing role.

· In-depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude.

· Good ITIL knowledge

· Flexible to work for 24x7 process.

· Excellent Communication and interpersonal Skills

· Ability to prepare Dashboards and Reports

· Experience of working independently & as a team player

· Should have a proactive work approach and ability to think out of the box.