Senior Business Analyst

3 weeks ago

Cochin, Kerala, India Milestone Technologies, Inc. Full time

We are seeking a seasoned Senior Business Analyst with strong experience in organizational change management and IT transformation and tooling strategy to lead the assessment and implementation planning for GitHub Copilot. This role involves close collaboration with client stakeholders and offshore development teams to drive timely, high-quality deliverables focused on Copilot adoption, enablement, and integration.

Key Responsibilities

  • Lead Current-State Assessment
  • Analyze the existing development workflows, tooling, and adoption landscape
  • Identify capability gaps, blockers, and areas for enhancement in developer productivity
  • Develop Enablement & Adoption Strategy
  • Design a persona-based enablement framework tailored to different user types (e.g., junior devs, senior engineers, QA, DevOps)
  • Define success criteria and adoption KPIs
  • Create Implementation Roadmap
  • Develop a phased rollout plan for GitHub Copilot adoption across the enterprise
  • Recommend reporting enhancements and meaningful metrics for usage tracking and ROI analysis
  • Engage Across Teams
  • Serve as the bridge between client stakeholders and offshore engineering teams
  • Ensure shared understanding of business goals, timelines, and deliverables
  • Lead workshops, interviews, and stakeholder walkthroughs
  • Drive Delivery of Key Artifacts
  • Deliver and present the following:
  • Current-State Analysis and Gap Assessment Report
  • Persona-Based Enablement and Adoption Strategy
  • Recommendations for Integrations and Reporting Enhancements
  • Phased Roadmap for Implementation
  • Executive Presentation of Findings and Next Steps

Required Skills & Experience

  • Minimum of 8+ years of experience as a Business Analyst in enterprise IT or product environments
  • Strong experience in DevOps tools assessment, ideally including GitHub, GitHub Copilot, or similar AI-assisted developer tools
  • Proven ability to engage C-level and technical stakeholders to elicit needs and align strategies
  • Experience working with global delivery models, especially offshore teams
  • Exceptional documentation, presentation, and facilitation skills
  • Familiarity with agile delivery models, Jira, Confluence, and modern software development practices

Preferred Qualifications

  • Experience with enterprise GitHub ecosystem (Copilot, GitHub Actions, Advanced Security, etc.)
  • Understanding of developer productivity metrics and tools integration frameworks
  • Exposure to change management or enablement planning

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