Merchandiser - Custom Manager
2 weeks ago
About Jaipur Rugs: Jaipur Rugs is one of India's leading manufacturers and exporters of hand-knotted rugs and home furnishings. With a deep-rooted focus on artisan empowerment, sustainability, and global design thinking, the company is a pioneer in bridging traditional craftsmanship with modern luxury aesthetics.Position Summary:We are looking for a passionate and detail-drivenMerchandiser – Custom Managerto manage and lead our custom order lifecycle, from client brief to delivery. The ideal candidate will be aB.FTech graduate from NIFT , with4–5 years of experiencein merchandising, ideally with exposure tocustom/bespoke products, textiles, or luxury design . This is a cross-functional role that requires close collaboration with designers, production teams, artisans, and global clients to deliver high-end, customized rugs and textile products that meet aesthetic, technical, and delivery specifications.Key Responsibilities: Manage end-to-end execution ofcustom and bespoke rug orders , including design interpretation, sampling, costing, production timelines, and final delivery. Coordinate withclients, designers, and internal design teamsto understand specifications, material preferences, color palettes, and technical requirements. Translate client briefs into actionable production plans by working closely with weaving clusters, dyeing units, and artisans. Develop and maintaincustom order trackers, T&A (Time & Action) calendars , and internal coordination sheets to ensure timely delivery. Conduct feasibility analysis for custom requirements (e.g., technique, size, color limitations, material selection). Ensure strict adherence toquality and compliance standardsfor all custom products. Support costing and pricing strategies, balancing product value with profitability. Work closely with thesales, marketing, and export teamsto provide updates, sample approvals, and production status. Provide post-delivery feedback and continuous improvement insights for process optimization.Key Qualifications & Skills: B.FTech from NIFT(mandatory) 4–5 years of relevant experience in merchandising, preferably in home furnishings, textiles, or bespoke fashion/luxury sector Strong knowledge oftextile techniques , materials, dyeing processes, and hand-crafted production methods Excellent understanding ofcustom order workflows– from client brief to production to delivery Strong communication and coordination skills with fluency in both English and Hindi Proficiency inMS Excel, Adobe Illustrator/Photoshop, and PLM or order management systems Eye for detail, strong problem-solving skills, and a customer-first mindset Ability to work independently and manage multiple projects simultaneouslyPreferred Attributes: Exposure toglobal clients or export markets Experience working with artisan-based production or luxury/customized product environments Interest in sustainable and ethical production processes
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