Personal Shopper

14 hours ago

New Delhi, India Shoppers Stop Full time

JOB DESCRIPTIONRole: Personal ShopperReporting To: Unit HeadQualification: GraduateExperience: Min.1 year experienceSalary: Upto 300000 p.aJob ResponsibilitiesAs Personal Shopper you will be responsible for the following:- Motivate the customers to visit your store often (generate appointments) and make purchases frequently by driving the relationship with their clients using mail, e-mail, telephone and face-to-face communications. - Lead each client through their shopping experience, guiding them to products and services that are particularly suited for their needs and desires and close the sale with billing. - To be the single point of customer service before, during and after the sale for your clients, by appropriate follow-up, follow-through and fulfilling commitments in order to maintain strong work relationships. - Maintain the appointment levels, contribution to sales by suggestive selling and upselling using their expertise and in-depth knowledge of both the customer and the current offerings. - Focus on increasing the Item per ticket and Average Bill Value. - Educate non-members about the membership programs and encourage FC enrollments.

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