Manager -HR Operations
3 weeks ago
Job Overview:
We are seeking a highly skilled and experienced HR Operations Manager to oversee the entire spectrum of HR operations, encompassing onboarding, pre-joining activities, confirmation processes, separations, medical benefits administration, benefits management, dashboard maintenance, and compensation benchmarking. The ideal candidate will possess exceptional organizational skills, meticulous attention to detail, and an in-depth understanding of HR processes and systems.
Main Responsibilities:
HR Operations Leadership:
- Take charge of end-to-end HR operations processes, including onboarding, pre-joining activities, confirmation, and separations.
- Ensure strict compliance with company policies, procedures, and regulatory requirements throughout the HR operations cycle.
- Ongoing review and optimization of HR operational processes to enhance efficiency and effectiveness.
Medical Benefits Management:
- Oversee the administration of medical benefits, including negotiations, enrollment, changes, and terminations.
- Liaise with external vendors and insurance providers to ensure seamless administration of medical benefits.
- Timely resolution of employee queries related to medical benefits.
Benefits Program Management:
- Manage employee benefits programs and provide accurate and timely communication to employees.
- Review and update benefits offerings based on organizational needs and market trends.
- Regular audits to ensure accuracy and completeness of benefits data.
Employee Data and Dashboards:
- Develop and maintain HR dashboards to provide insights into key HR metrics and trends.
- Data analysis to identify areas for improvement and make informed recommendations to HR leadership.
- Accurate maintenance of HR employee master data and ensured data integrity.
- Coordination with relevant teams to update employee records as necessary, adhering to data privacy regulations.
Qualifications and Experience:
- Master's degree in Human Resources, Business Administration, or a related field.
- Proven experience (10+ years) in HR operations management, preferably in a managerial role (5+ years).
- In-depth knowledge of HR processes and best practices, particularly in onboarding, separations, benefits administration, and compensation management.
- Strong understanding of relevant employment laws and regulations.
- Proficiency in HRIS systems and MS Office Suite, with experience in dashboard creation tools being a plus.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to work effectively in a fast-paced environment, managing multiple priorities simultaneously.
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