Operations Lead
3 days ago
The Operations Lead will manage end-to-end onsite campaign execution across PAN India, lead the operations team, ensure strong vendor relationships, and drive customer satisfaction and meet performance standards.Designation: Operations Lead.Location: Hyderabad (WFO)Success Metrics:- 60%+ Monthly Utilisation across all campaigns. - 350–500 Campaigns Successfully Executed per month. - Minimum 50% NPS, with a target to achieve 75% NPS. - On-time service delivery with SLA adherence above 95%. - Reduction in Escalations month-over-month. - Cost Efficiency achieved through effective price negotiation.Key Responsibilities:- Lead and monitor the onsite team to ensure timely and error-free campaign execution. - Ensure smooth execution of multiple campaigns across PAN India. - Achieve monthly utilisation targets and manage 350–500 campaigns. - Build and maintain relationships with partners and vendors for on-time execution. - Oversee vendor management, including pricing and performance. - Ensure customer experience standards and drive NPS improvements. - Handle escalations and provide performance analysis and reports to senior management.Qualifications & Skills:- Bachelor’s degree (MBA preferred). - 3–6 years of experience in operations, field execution, or vendor management. - Strong leadership, stakeholder management, and negotiation skills. - Ability to manage high-volume operations and tight timelines. - Proficiency in Excel/Google Sheets and reporting.At ekincare, we are not just building a product — we are redefining how India experiences corporate healthcare. This is an opportunity for high-caliber professionals who want to create meaningful impact at scale and fast-track their careers.- Be part of a winner – A Series B-funded, high-growth startup with patented technology, trusted by 1000+ companies across industries. - Shape the future of health-tech – Work on cutting-edge solutions in one of the fastest-growing domains. - High-impact role – Direct exposure to top management, influencing strategy and outcomes. - Thriving in a dynamic, flat-hierarchy environment with a “fast fail, fast learn” culture that empowers experimentation and rapid iteration. - Career acceleration – ESOPs, attractive performance-based incentives, and the possibility of multiple promotions within a year. - Empowered environment – Dynamic startup culture, flat hierarchy, and a “fast fail, fast learn” approach. - Holistic growth – 360-degree appraisal process and learning opportunities beyond your function. - Well-being matters – Comprehensive medical benefits and fitness perks, including gym, yoga, Zumba, and more.If you are serious about your career and ready to operate at the top of your game, ekincare is where you belong.
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Operations Lead
1 week ago
New Delhi, India Whatjobs IN C2 Full timeInvoicemart is a leading, fast growing fintech organization and India’s largest player in online receivables discounting business. It is the brand name under which A.TREDS Limited facilitates the short-term financial transactions in a smooth and efficient manner among the financers, buyers and sellers. Position Overview: With an aim to revolutionize the...
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Operations Lead
1 week ago
New Delhi, India Invoicemart Full timeInvoicemartis a leading, fast growing fintech organization and India’s largest player in online receivables discounting business. It is the brand name under which A.TREDS Limited facilitates the short-term financial transactions in a smooth and efficient manner among the financers, buyers and sellers.Position Overview:With an aim to revolutionize the...
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Operations Lead
3 days ago
New Delhi, India Invoicemart Full timeInvoicemartis a leading, fast growing fintech organization and India’s largest player in online receivables discounting business. It is the brand name under which A.TREDS Limited facilitates the short-term financial transactions in a smooth and efficient manner among the financers, buyers and sellers.Position Overview:With an aim to revolutionize the...
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IT Operations Lead
4 weeks ago
New Delhi, India aecc - digital innovation hub Full timeRole Purpose:The IT Head will lead the organisation’s IT operations, ensuring seamless technology support, reliable infrastructure, and efficient vendor management. This role is responsible for driving operational excellence across IT helpdesk functions, end-user support, and system reliability, while maintaining strong service standards and continuous...
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Operations Lead
1 week ago
New Delhi, India Flock AI Full timeAbout UsFlock is building the future of 1:1 personalized commerce. We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry. Our platform creates lifelike AI-generated model content, enables personalization across various channels, and tracks visual analytics to optimize content performance. We help the world's...
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Operations Lead
3 days ago
New Delhi, India Flock AI Full timeAbout Us Flock is building the future of 1:1 personalized commerce. We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry. Our platform creates lifelike AI-generated model content, enables personalization across various channels, and tracks visual analytics to optimize content performance. We help the world's...
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Operations Lead
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New Delhi, India Tatva Hills Super Foods Full timeJob Title: Operations Lead Location: Delhi NCR Experience: 1–3 years Type: Full-timeAbout Tatva Agro Superfoods We are Tatva Agro Superfoods, an emerging FMCG brand redefining how India consumes its daily table of tasty and healthy foods. We believe in clean, honest, and natural eating — no preservatives, no artificial additives — just pure goodness...
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Operations Lead
4 weeks ago
New Delhi, India Psycho Scaling Studios Full timeSalary: ₹15,000–₹20,000/month Experience: Not required (Training will be provided)Location: Onsite – Delhi NCRStart Date: ImmediateAbout the Role We’re looking for a Shopify Operations Lead who’s eager to learn and grow in the world of eCommerce. No prior experience is needed we’ll teach you everything you need to know to...
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Operations Lead
5 days ago
New Delhi, India Tatva Hills Super Foods Full timeJob Title: Operations LeadLocation: Delhi NCRExperience: 1–3 yearsType: Full-timeAbout Tatva Agro SuperfoodsWe are Tatva Agro Superfoods, an emerging FMCG brand redefining how India consumes its daily table of tasty and healthy foods. We believe in clean, honest, and natural eating — no preservatives, no artificial additives — just pure goodness from...
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Operations Lead
4 days ago
New Delhi, India Tatva Hills Super Foods Full timeJob Title: Operations LeadLocation: Delhi NCRExperience: 1–3 yearsType: Full-timeAbout Tatva Agro SuperfoodsWe are Tatva Agro Superfoods, an emerging FMCG brand redefining how India consumes its daily table of tasty and healthy foods. We believe in clean, honest, and natural eating — no preservatives, no artificial additives — just pure goodness from...