Wilco Source Technologies

1 month ago

Hyderabad, India Wilco Source Technologies Pvt Ltd Full time

Notice Period: Immediate to 30 Days


Note: The candidate should be comfortable to work till 12.00 am IST

- 6+ years of work experience in Salesforce and 2+ years of experience in Field Service.


- Excellent analytical and problem-solving abilities.


- Experience working in an Agile/Scrum development process.


- Experience in Service Cloud.


- Experience with setting up FSL data model (Work Orders, Service Appointments, Service Resources, Territories, etc).


- Ability to configure Work Rules and Service Objectives in support of Field Service business processes.


- Exposure to integrations, developing and executing data migrations.


- Experience in troubleshooting and working with end-users to ensure that applications meet theirs.


- Experience in moving code from lower sandboxes to the production environment and address issues related to functionality, integration, etc.


General Requirement:


- Interest in taking ownership on products and projects.


- Flexibility to meet continuously changing priorities and challenges.


- Needs to possess excellent communication and people skills.


- Ability to multi-task, meet deadlines and stay calm under pressure.


- Interest in studying and learning new things.


Admin Certification : PD1


- Service Cloud Certification


- FSL

- Ability to build Apex (classes and triggers), Lightning Web Components.


- Adhere to Salesforce best practices, maintain code documentation, and write/maintain test classes for all custom development.


- Participate in the planning/analysis of business requirements for system changes and enhancements.


- Translate functional requirements into technical solutions.


- Ability to build flows (Screen Flows, Record Triggered Flows, Mobile Flows).


- Use web services, including REST API. SOAP API, Bulk API to integrate Salesforce with systems and create APIs that can be consumed by external applications.

(ref:hirist.tech)

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