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HRSD Functional Lead

2 months ago

Chennai, India Next Ventures Full time

We are seeking a skilled ServiceNow HRSD Functional Lead with strong Business Analysis capabilities. In this role, you'll blend your technical expertise with your ability to analyze and define business requirements to design and implement advanced HR Service Delivery solutions on the ServiceNow platform.


Key Responsibilities:

  • Lead the design and implementation of ServiceNow HRSD solutions, ensuring they meet business needs and objectives.
  • Conduct detailed business analysis to gather and document requirements, processes, and workflows.
  • Collaborate with HR and IT stakeholders to understand their needs and translate them into technical solutions.
  • Develop functional specifications, design documentation, and configuration guidelines.
  • Provide strategic recommendations to optimize HR service delivery and user experience.
  • Troubleshoot and resolve complex issues, ensuring system reliability and performance.


  • Proven experience as a ServiceNow HRSD Functional Architect, with a strong background in business analysis.
  • Expertise in ServiceNow HRSD modules and implementation best practices.
  • Demonstrated ability to analyze business requirements and translate them into functional specifications.
  • Excellent problem-solving and analytical skills.
  • Strong communication and stakeholder management abilities.
  • Relevant ServiceNow certifications (e.g., Certified Implementation Specialist) are preferred.


  • This is a 6 month rolling B2B contract/freelance (40 hours per week) - which will extend long term
  • Urgent requirement


Please apply to the role and we will be in touch.