Operations Associate
1 week ago
Company DescriptionSherpa builds AI tools for consultants and corporate-strategy teams — software that accelerates high-value, expert work in consulting and professional services. We’re an AI-enabled software company working toward an autonomous advisory future and already serving leading firms in the industry.Role DescriptionYou’ll be the glue that keeps Sherpa running smoothly for customers and teams. Day-to-day you’ll own operational workflows, run onboarding and support processes, analyse operational data to improve throughput, and remove blockers for sales, product and customer success. This is a hands-on role — you’ll work across systems, write SOPs, and execute improvements end-to-end.What you’ll own- Customer onboarding & support: run and improve onboarding flows for new accounts; triage customer issues; coordinate with product and engineering to resolve bugs and roadmap blockers. - Operational processes & SOPs: document and maintain core ops processes (onboarding, billing, data hygiene, vendor runbooks); standardise handoffs across sales, CS and product. - Data & reporting: own routine operational reporting (usage, NPS/onboarding metrics, SLA adherence); pull ad-hoc analyses to identify friction and opportunities. Familiarity with Sheets/Excel and basic SQL or analytics workflows is expected. - Cross-functional coordination: act as the main operational contact across Sales, Product and Customer Success — schedule, follow up, and drive actions to completion. - Vendor & admin management: manage third-party providers (billing, tools, contractors) and routine admin tasks to keep the machine running. - Continuous improvement: identify repeatable work to automate; implement small automations; iterate on processes until they scale.Who you are- 2+ years in operations, customer success, program management or consulting operations for a B2B SaaS or services business (or a mix). - Comfortable working independently and juggling multiple priorities; you get things done without needing constant direction. - Strong written and verbal communication — you can create crisp SOPs and own cross-team conversations. - Analytically rigorous: you can pull data, interpret it, and make recommendations. Basic SQL or experience with analytics tools a plus. - Customer-facing experience and a focus on client satisfaction. - Familiar with common ops tools (Google Workspace, HubSpot/CRM, Zendesk/Intercom/Front, Airtable/Coda, Zapier/Make or similar). - Degree in Business, Operations, Engineering or related — or equivalent practical experience.Nice to have- Experience working with consulting firms or professional-services buyers. - Prior exposure to product or engineering teams in an early-stage startup. - Comfortable documenting processes to ISO/SOC2 standards is a bonus.Practicals- Location: Remote-first, with occasional calls across time zones. - Compensation & perks: competitive salary, stock options, standard benefits (health), and flexible work. Exact package will depend on experience. - How to apply: send CV and a one-page note describing an operational process you improved and the impact (metrics preferred) to careers@ascentralabs.ai
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New Delhi, India Cubical Operations LLP Full timeJob Title: Associate Director – Third Party Risk Management (TPRM)Location: MumbaiExperience: 9+ YearsJoining: Immediate joiners preferredPreference: Big 4 experience; GCC experience highly desirableRole Overview:We are seeking an experienced Associate Director – TPRM to lead and strengthen our Third-Party Risk Management practice. The ideal candidate...
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Operations Associate
1 week ago
New Delhi, India Disco Full timeAbout DiscoDisco is building the next generation of nightlife and social experiences. We create verified, curated systems that make nightlife more connected, efficient, and real. Our goal is to bring structure and innovation to a space driven by culture, people, and precision.About the Role We are looking for an Operations Associate to work directly with the...
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Operations Associate
7 days ago
New Delhi, India Disco Full timeAbout DiscoDisco is building the next generation of nightlife and social experiences. We create verified, curated systems that make nightlife more connected, efficient, and real. Our goal is to bring structure and innovation to a space driven by culture, people, and precision.About the RoleWe are looking for an Operations Associate to work directly with the...
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Operations Associate
5 days ago
New Delhi, India Fresh Fusion Full timeJob Title: Operations Associate – Inventory, Orders & CoordinationLocation: Andheri East, Mumbai, On-siteJob Type: Full-TimeCompany Description:Fresh Fusion is a health-focused food brand dedicated to making clean eating convenient and enjoyable. We prepare and deliver fresh salads, soups, juices, and wholesome snacks through Website, Zomato and Swiggy,...
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Operations Associate
4 weeks ago
New Delhi, India Haachi Business Solutions Private Limited Full timeOperations Associate Role Type: Full-Time Location: Gurgaon Search Partner: HaachiGlobal Quantitative Trading Firm GurgaonEvery organization that endures is built on a foundation of trust, discipline, and governance. Our client—a global leader in quantitative trading—is seeking an Operations Associate to manage their day-to-day trading operations in...
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Delhi, Delhi, India Legal operations Full time ₹ 8,00,000 - ₹ 12,00,000 per yearRequisition Id: As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can...
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Operations Associate
2 weeks ago
New Delhi, India Dextres Full timeJob Title: Operations Associate Location: IIT Delhi Campus (Work from Office)Working Hours: Monday to Saturday (9 AM to 6 PM IST)Vacancy: 2Monthly Remuneration: INR 15,000 to 25,000/-Job Description: Assist IIT Delhi faculty (multiple departments) to manage program social media handles & landing pages and websites.1. Manage website and social media handle2....
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Operations Associate
2 weeks ago
New Delhi, India Dextres Full timeJob Title: Operations Associate Location: IIT Delhi Campus (Work from Office)Working Hours: Monday to Saturday (9 AM to 6 PM IST)Vacancy: 2Monthly Remuneration: INR 15,000 to 25,000/-Job Description: Assist IIT Delhi faculty (multiple departments) to manage program social media handles & landing pages and websites.1. Manage website and social media...
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Associate - Operations
2 days ago
New Delhi, India Unstop Full time**Details** Unstop is looking for an **Associate - Operations **who can be the liaison between the Operations team and the users. They will be responsible for resolving users' issues and requests in a timely manner. Prioritize, organize and execute solutions to said issues and requests. - Assist with challenging user requests or issue escalations as...
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Associate - Operations
5 hours ago
New Delhi, India Unstop Full time**Details** Unstop is looking for an **Associate - Operations **who can be the liaison between the Operations team and the users. They will be responsible for resolving users' issues and requests in a timely manner. Prioritize, organize and execute solutions to said issues and requests. - Assist with challenging user requests or issue escalations as...
