Technical Service Desk Lead/Manager

Manage the Technical service desk team and evaluate performanceEnsure customer service is timely and accurate on a daily basisRecruit, train and support help desk representatives and techniciansSet specific customer service standardsContribute to improving customer support by actively responding to queries and handling complaints.Establish best practices...

Manage the Technical service desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Recruit, train and support help desk representatives and technicians Set specific customer service standards Contribute to improving customer support by actively responding to queries and handling complaints. Establish best...

Manage the Technical service desk team and evaluate performanceEnsure customer service is timely and accurate on a daily basisRecruit, train and support help desk representatives and techniciansSet specific customer service standardsContribute to improving customer support by actively responding to queries and handling complaints.Establish best practices...

Manage the Technical service desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Recruit, train and support help desk representatives and technicians Set specific customer service standards Contribute to improving customer support by actively responding to queries and handling complaints. Establish best...

- Manage the Technical service desk team and evaluate performance- Ensure customer service is timely and accurate on a daily basis- Recruit, train and support help desk representatives and technicians- Set specific customer service standards- Contribute to improving customer support by actively responding to queries and handling complaints.- Establish best...

Description and Requirements Highly motivated individual with a proven track record to deliver results and lead a team through change and challenging circumstances 7+ years experience as a People Manager in an IT production Service Desk support/Service Desk environment Proven ability to build and maintain strong working relationships with business...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve...

Description and Requirements Highly motivated individual with a proven track record to deliver results and lead a team through change and challenging circumstances 7+ years experience as a People Manager in an IT production Service Desk support/Service Desk environment Proven ability to build and maintain strong working relationships with...

Description and Requirements Highly motivated individual with a proven track record to deliver results and lead a team through change and challenging circumstances 7+ years experience as a People Manager in an IT production Service Desk support/Service Desk environment Proven ability to build and maintain strong working relationships with business...

We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built...

We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built...

We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built...

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built...

Job Summary: The Service Support Desk Lead for Data Centre Facilities Operations plays a crucial role in ensuring the smooth functioning of data center facilities by providing leadership and coordination for the service support desk team. This role involves managing and optimizing service desk processes, addressing technical issues, and fostering a...

Job Summary: The Service Support Desk Lead for Data Centre Facilities Operations plays a crucial role in ensuring the smooth functioning of data center facilities by providing leadership and coordination for the service support desk team. This role involves managing and optimizing service desk processes, addressing technical issues, and fostering a...

Description APEX FUND SERVICES (India) IS CURRENTLY HIRING Service Desk Manager (Shift Manager)Corporate Title: Location: Mumbai, India About Apex The Apex Group is a global financial services provider with 13,000 staff across 40+ offices globally. We look to recruit bright, articulate, and numerate employees who are not afraid of a challenge and are...

Experience :7-12 yrsTeam Leadership:Lead, mentor, and supervise the service support desk team, ensuring a high level of motivation and performance.Foster a collaborative and customer-focused environment within the team.Conduct regular team meetings and training sessions to enhance technical skills and customer service capabilities.Service Desk...

Job DescriptionThe Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore “normal service” to the users as quickly as possible.The successful candidate will be required to work in rotational shift pattern between 09:00 AM...

Job DescriptionThe Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore “normal service” to the users as quickly as possible.The successful candidate will be required to work in rotational shift pattern between 09:00 AM...

We have job opening for "Front Desk Executive" for our leading client in Hospital located in Navi Mumbai. Position : Front Desk Executive Job Location : Nerul, Navi Mumbai **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift - Evening shift Application Question(s): - What is your current location? **Experience**: - Hospital...