Software Engineer

2 days ago

Nagpur, India Input Zero Technologies Full time

Job Title: ServiceNow Developer – ITSMLocation: Pune Experience: 3–5 Years Certification: ServiceNow Certified System Administrator (CSA) – Mandatory Company: InputZero TechnologiesAbout the Role:We are looking for a passionate and skilled ServiceNow Developer (ITSM) to join our growing team at InputZero Technologies. The ideal candidate should have hands-on experience in ServiceNow development, configuration, and implementation within the ITSM suite, and a strong understanding of ServiceNow best practices.Key Responsibilities:Design, develop, and implement ServiceNow ITSM solutions based on business requirements.Customize and configure forms, workflows, business rules, UI policies, client scripts, and notifications.Integrate ServiceNow with third-party tools using REST/SOAP APIs.Support upgrades, troubleshoot issues, and ensure platform stability.Participate in requirement gathering, analysis, and documentation.Collaborate with cross-functional teams including architects, process owners, and business analysts.Maintain code quality, reusability, and adherence to ServiceNow development standards.Required Skills & Qualifications:3–5 years of hands-on experience as a ServiceNow Developer with focus on ITSM modules (Incident, Problem, Change, Request, CMDB).Strong understanding of JavaScript, Glide scripting, UI actions, and Flow Designer.Proficient in ServiceNow configuration and customization.Experience with Service Catalog, Reports, and Dashboards.CSA certification is mandatory.Strong analytical, troubleshooting, and communication skills.Exposure to Agile methodology and version control tools (e.g., Git) preferred.Good to Have:Additional certifications such as CIS–ITSM, CIS–Discovery, or CIS–Service Mapping.Experience in ITOM, HRSD, or CSM modules.Understanding of ITIL processes and implementation.Why Join InputZero:Opportunity to work on cutting-edge ServiceNow projects across global clients.Collaborative and growth-oriented work culture.Learning opportunities with certifications and professional development programs.

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