Application Production Support Executive

3 weeks ago


Chennai, India Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd Full time

We're Hiring Our Client, one of the leading global financial services firms providing a wide range of investment banking, securities, investment management and wealth management services. The ideal candidate will be familiar with the full software design life cycle.


Application Support Analyst


Years of Experience : 5 To 8 years

Location - Chennai

Joining : Only immediate joiner to Serving Notice


Direct Responsibilities


Provide technical support to system and application related issues on the respective WINDOWS/ Linux environments used by the different domains in Wealth Management.

UNIX shell scripting/Powershell/phython knowledge to automate the server/service/process restarts and other day-to-day activity.

Basic knowledge on Autosys (i.e – create new job’s/Modify the existing Job’s).

Review and create application Support knowledge articles.

Ensure all production deliverables are aligned with bank standards and best practices

Strong knowledge on batch processing and to support production incidents

Analyzing system logs and identifying potential issues with infrastructure and Application related issues.

Will be working in 24/7 production support (i.e Shifts/Weekend/Public holiday)

Service monitoring, alerting, reporting and continuous improvement of the service quality and availability.


Technical & Behavioral Competencies:


Strong critical thinker with problem solving approach.

Good written and oral communication skills

Should have hands on experience on Linux, Windows Server Administration.

Should have hands on experience in Middleware technologies

Strong understanding on batch process & autosys.

Good understanding in CICD tools

Good understanding on ITIL practices.


Interested professionals kindly forward your updated CV to below mentioned email id


Thanks and Regards,

Sarulatha L

Senior Executive - Talent Acquisition

Teamware Solutions a division

of Quantum Leap Consulting Pvt Ltd.

Chennai

E: sarulatha.l@twsol.com



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