Assistant Manager– Retail Training

3 weeks ago


Kolkata, India Honasa Consumer Ltd. Full time

Key Responsibilities:

  • Design and execute orientation programs for retail.
  • Identify training needs design specific training modules and plan the implementation.
  • Conduct onboarding training sessions for new hires.
  • Monitor and evaluate the training program’s effectiveness, success, and ROI periodically and report on them.
  • Identifying areas of improvement in terms of customer service.
  • Determine training needs both for individuals and teams.
  • Organize role-playing activities to simulate difficult customer cases.
  • Advise sales employees on how to upsell products and services.
  • Apply various sales training techniques (e.g., case studies and group activities)
  • Maintain updated records of training curriculum and material.


Minimum Requirements:

  • Min experience of 4 years as a Retail Trainer, Sales Trainer, or similar role.
  • Beauty and Personal Care experience preferred.
  • Availability to travel and visit our retail stores, as needed.
  • Excellent presentation, communication, and interpersonal skills.
  • This role required you to work 6 days/week.


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