PMS (Property Management Systems) Deployment Lea

2 weeks ago


New Delhi, India Insight Global Full time

Role: PMS Deployment Lead – India RegionLocation: Remote (India-based)Schedule: includes up to 10% travel for onboarding and team meetingsPay Rate: 35-40 Lakh per Annum, FixedInterview Process: 2 RoundsMust Haves:- 2+ years of experience in Reservations, Front Office, or related rooms operations - 2+ years of hotel supervisory experience in operations - Strong familiarity with Oracle Opera PMS - Experience in training delivery and preparation - Ability to manage deployments across multiple properties simultaneously - High attention to detail and strong coordination skillsNice to Haves:- Experience with RESERVE CRS, HotSOS, Medallia Concierge, Sertifi, and credit card processing systems - Strong communication skills for global collaboration - Experience working with vendors and regional teamsDay to Day:- Prepare hotel configuration data for Opera Cloud deployment - Conduct project kickoff and training webinars for hotel teams - Develop and maintain training materials (slide decks, trainer notes, videos) - Manage simultaneous deployments across multiple properties - Collect, review, and update hotel configuration data per Hyatt standards - Maintain relationships with PMS vendors supporting training and implementation - Collaborate with hotel teams, vendors, and regional stakeholders globally



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