Quality Manager
4 days ago
ABOUT THE ROLE
The Quality Manager is accountable to ensure that across the Clothing categories within the Asia QA team that product safety , quality and compliance is embedded within the day to day operations to deliver our purpose Better Together for a Better Tomorrow . This role will lead the team of quality partners to ensure a partnered approach to deliver great value , safe quality own brand products aligned with the business unit strategy.
MAIN ACCOUNTABILITIES
- Leading the Quality Partners to ensure they are partnering across commercial and sourcing to ensure delivery of great quality , safe own brand products .
- Partnering with the Clothing policy team to ensure that product standards and protocols are embedded across the product categories to deliver product safety , regulatory and compliance requirements for all products sold in the Clothing business within BIG W and Woolworths Supermarkets.
- Building collaborative partnerships with sourcing and commercial managers to embed product safety mindset into the day to day operations.
- To ensure the NPD process is implemented for all products sourced by the Clothing Team in Woolworths Group Asia .
- To partner with our factories to ensure product safety and quality standards are well understood and implemented for production of our own brand products
- To ensure audit compliance to Woolworths Supplier Excellence standards and Responsible Sourcing Standards for all factories prior to the approval of production of own brand products.
- To build strong partnering relationships with suppliers , test houses and shipment inspection providers to ensure smooth delivery of our product safety / quality requirements.
- To ensure all QP’s are trained in NPD process and standards .
- To drive continuous improvement in ways of working and simplification in our processes to improve our critical path timelines .
- To partner with the business unit sustainability team to deliver product and packaging goals
- Serve as a key person for the India office supporting office operations (working closely with the relevant teams including People, IT, Finance), driving team engagement initiatives and ensuring a healthy & safe working environment
WHO YOU ARE
- At least 5 years experience in product safety and quality management
- Strong stakeholder management and partnering skills
- Experience leading and managing a team
- Putting Customers 1st
- Always Improving
- Work E2E as one team
- Execute Freedom within a simple framework
- Keep things simple
- Living our purpose - Better Together for a Better Tomorrow
KPIs
- Manage teams to deliver quality scorecard with reduction in key metrics withdrawal / recall / factory WSE / RS YOY performance
- VOT Team Engagement score
- Stakeholder feedback
- CODB budget delivery
- Support delivery of our sustainability goals
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