Manager Customer Quality
4 weeks ago
Company Overview:
This position is for Padmini VNA e-Drive- a group company of Padmini VNA.
PVNA e-drive, a subsidiary of PVNA Mechatronics Limited, is a leading innovator in the electric vehicle (EV) industry, dedicated to revolutionizing transportation through cutting-edge technology and sustainable solutions. We are seeking an experienced Customer Quality Manager with 10- 15 years of experience in quality assurance and customer-facing roles. The candidate must have a strong understanding of products like motors, electronic components, or similar. The role involves ensuring customer satisfaction by addressing quality concerns, implementing robust quality systems, and driving continuous improvements
Job Summary: The Quality Manager will oversee all aspects of quality management within the plant to ensure adherence to industry standards, customer requirements, and organizational goals. This role involves leading a team of quality professionals, driving process improvements, and fostering a culture of continuous improvement. The ideal candidate will bring extensive experience from the automobile industry, possess strong leadership skills, and demonstrate expertise in quality assurance and control processes.
Key Responsibilities:
- Serve as the primary point of contact for all customers regarding quality-related concerns.
- Lead customer complaint resolution through detailed root cause analysis (RCA) and effective corrective and preventive action plans (CAPA).
- Ensure customer satisfaction by meeting quality requirements and delivering solutions promptly.
- Oversee the implementation and adherence to Quality Management Systems (QMS) in compliance with ISO 9001, IATF 16949, or other relevant standards.
- Conduct FMEA (Failure Modes and Effects Analysis) and PFMEA (Process Failure Modes and Effects Analysis) to identify potential risks and implement preventive measures.
- Utilize advanced quality tools, such as SPC (Statistical Process Control), 8D Problem Solving, and Control Plans, to maintain high-quality standards.
- Work closely with the R&D and engineering teams to provide technical inputs for product design and improvements.
- Support customers with technical clarifications and training as needed.
- Prepare quality performance reports and present them to internal and external stakeholders.
- Ensure compliance with regulatory and customer-specific requirements.
- Build strong relationships with customers by understanding and addressing their quality expectations.
- Participate in customer audits, meetings, and quality reviews to reinforce the organization’s commitment to excellence.
Qualifications:
- Bachelor’s degree in Mechanical, Electrical, or Industrial Engineering.
- 10- 15 years of experience in quality assurance roles, with a focus on motors, electronic components, or related industries.
Technical Skills:
- Possess in-depth knowledge of motors, electronic components, and manufacturing processes to address complex quality issues.
- Experience with hybrid and electric vehicle systems.
- Knowledge of industry standards and regulations for electric vehicle components.
- Project management experience.
-
Sap Quality Management Consultant
3 weeks ago
Bareilly, India Blueprint Technologies Pvt Ltd Full timeSAP S4 HANA Manufacturing - SAP PP, QM, PPDS Experience - min 5 years (ECC included)Good business/functional experience in manufacturing/production & Quality management Business Process.Should have worked on at least 2 S4HANA End-to-End Implementations.Minimum of one ECC to S/4 Hana conversion exp.Experience in Discrete, Process, Repetitive Mfg. Exp.Worked...
-
Principal Product Quality Manager Role
4 days ago
Bareilly, Uttar Pradesh, India System Soft Technologies Full timeSystem Soft Technologies: A Leader in QualityAt System Soft Technologies, we are dedicated to delivering exceptional quality and meeting client needs through innovative consulting services and solutions.With over 25 years of experience, we have established ourselves as a trusted partner for our clients, leveraging our collective resources to drive business...
-
Customer Success Manager
2 days ago
Bareilly, India Magically Genius Full timeLocation: RemoteEmployment Type: Full-TimeReports To: CEOAbout Magically GeniusAt Magically Genius, we're revolutionizing the world of cold outreach—no guesswork, no bounces, just smarter, more effective connections. As a visionary SaaS startup, we power growth with three cutting-edge tools:Leads Magically – Generate precisely filtered lead...
-
Customer Service Manager or Analyst
4 weeks ago
Bareilly, India AKS ProTalent Full timeOur company is searching for a motivated and experienced customer service manager or analyst to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. To qualify for the...
-
Enterprise Quality
4 days ago
bareilly, India Capgemini Full timeLocation - Hyderbad/Bengaluru/Mumbai/PuneThe OpportunityCapgemini is seeking a Director level executive to Lead Enterprise Quality Delivery Function for a large Lifesciences customer.This person will Own the Delivery Function for Enterprise Quality and will be responsible for growth.The candidate should have a “builder” and pragmatic mindset; the firm...
-
Enterprise Quality
3 days ago
bareilly, India Capgemini Full timeLocation - Hyderbad/Bengaluru/Mumbai/Pune The Opportunity Capgemini is seeking a Director level executive to Lead Enterprise Quality Delivery Function for a large Lifesciences customer. This person will Own the Delivery Function for Enterprise Quality and will be responsible for growth. The candidate should have a “builder” and pragmatic mindset; the...
-
Customer Success Manager
4 weeks ago
Bareilly, India Taqtics Full timeAbout Taqtics:Taqtics is a user-friendly, economical no-code SaaS platform that makes digital transformation accessible to retail and hospitality businesses. Our platform helps brands streamline information sharing across remote teams, digitize daily tasks and processes, automate workflows, and generate insightful dashboards and reports. With 50+ brands...
-
Quality Assurance Specialist
4 days ago
Bareilly, Uttar Pradesh, India System Soft Technologies Full timeAbout UsAt System Soft Technologies, we pride ourselves on delivering exceptional quality that exceeds expectations. Our team of experts works tirelessly to anticipate and meet the unique needs of our clients, ensuring that every product meets the highest standards.Our MissionWe are united by diversity, inclusion, transparency, respect, integrity, and a deep...
-
Customer Experience Enhancement Specialist
2 days ago
Bareilly, Uttar Pradesh, India Advanced Sterilization Products Full timeJob Description:As a Customer Quality Specialist at Advanced Sterilization Products, you will play a vital role in enhancing customer satisfaction by supporting the global complaint handling process.Key Responsibilities:Review incoming complaints and gather additional information as required.Author clear, technical reports describing complaints and...
-
Quality Control Engineer Position Available
4 days ago
Bareilly, Uttar Pradesh, India System Soft Technologies Full timeSystem Soft Technologies OverviewOur company provides innovative consulting services and solutions that drive business growth and enhance competitiveness.With over 25 years of experience, we have developed trusted partnerships with our clients, leveraging our collective resources to deliver exceptional quality and meet client needs.Why Join Our Team?We value...
-
Senior Quality Assurance Specialist
4 days ago
Bareilly, Uttar Pradesh, India System Soft Technologies Full timeAbout System Soft TechnologiesWe are a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness.For over 25 years, we have built trusted partnerships with our clients, helping us grow into a leading enterprise. With the collective resources of over 1,200...
-
Territory Manager-2 Wheeler Loan
4 weeks ago
Bareilly, India IDFC FIRST Bank Full timeJob Title - Territory Manager Place of work - Mumbai Business Unit - Retail Banking Function - Sales Job Purpose The role bearer has the responsibility of sourcing loans from market using DSAs/DSTs and existing channel partners as well esblishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation and...
-
Software Quality Analyst
3 weeks ago
Bareilly, India ImpactGuru Full timeJob Responsibilities:Design and execute test cases (manual or automated) and analyze results across multiple browsers and devices.Test REST APIs using tools like Postman and automation scripts.Review and analyze system specifications to ensure comprehensive test coverage.Document testing phases and defects through detailed logs.Identify, report, and track...
-
Marketing Content Manager
3 weeks ago
Bareilly, India Ellemora Full timeCompany DescriptionEllemora Fashions, an online clothing and apparel venture of Amiltus groups, offers unique and trend-setting fashion appeals to shoppers. The brand blends experimentation and presentation to provide customers with exclusive and premium designs that reflect their aura. Ellemora aims to set new standards in the clothing and apparel category...
-
Marketing Content Manager
3 weeks ago
Bareilly, India Ellemora Full timeCompany DescriptionEllemora Fashions, an online clothing and apparel venture of Amiltus groups, offers unique and trend-setting fashion appeals to shoppers. The brand blends experimentation and presentation to provide customers with exclusive and premium designs that reflect their aura. Ellemora aims to set new standards in the clothing and apparel category...
-
Marketing Content Manager
3 weeks ago
Bareilly, India Ellemora Full timeCompany Description Ellemora Fashions, an online clothing and apparel venture of Amiltus groups, offers unique and trend-setting fashion appeals to shoppers. The brand blends experimentation and presentation to provide customers with exclusive and premium designs that reflect their aura. Ellemora aims to set new standards in the clothing and apparel category...
-
Marketing Content Manager
3 weeks ago
Bareilly, India Ellemora Full timeCompany Description Ellemora Fashions, an online clothing and apparel venture of Amiltus groups, offers unique and trend-setting fashion appeals to shoppers. The brand blends experimentation and presentation to provide customers with exclusive and premium designs that reflect their aura. Ellemora aims to set new standards in the clothing and apparel category...
-
Marketing Content Manager
3 weeks ago
Bareilly, India Ellemora Full timeCompany Description Ellemora Fashions, an online clothing and apparel venture of Amiltus groups, offers unique and trend-setting fashion appeals to shoppers. The brand blends experimentation and presentation to provide customers with exclusive and premium designs that reflect their aura. Ellemora aims to set new standards in the clothing and apparel category...
-
Client Relationship Manager
6 days ago
Bareilly, Uttar Pradesh, India Shobiz Experiential Full timeJob DescriptionThe Client Relationship Manager will play a crucial role in building and maintaining strong relationships with our clients. This includes identifying new business opportunities, negotiating contracts, and ensuring exceptional customer service.Key ResponsibilitiesManage client relationships to drive repeat business and referrals.Develop and...
-
Customer Support Specialist
4 weeks ago
Bareilly, India NIKSUN Full timeJunior Engineer, Customer Support NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance...