Business Analyst/Scrum Master

3 weeks ago

Delhi, Delhi, India HNM Solutions Full time

Role : Business Analyst + Scrum master

Location : Remote

Experience : 5+ Years

NOTE : Immediate joiners

" Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment. Change the world by connecting people and capital with ideas.

Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets."

Job Description & Responsibilities :

- Requirement Elicitation & Scope Definition : Gather detailed business requirements for the payment platform, define the project scope, and develop comprehensive documentation, including use cases, user stories, and flow diagrams that specify the functional and non-functional aspects of the platform.

- End-to-End Solution Design : Work closely with solution architects, developers, and UX designers to design the platform's workflows, ensuring seamless integration with banks, payment gateways, fraud detection systems, and user interfaces.

- Regulatory Compliance & Risk Management : Ensure that the platform complies with industry regulations (e.g., PCI-DSS, PSD2) and internal security policies. Identify potential risks, establish mitigation plans, and coordinate with legal and compliance teams to maintain the platform's security and integrity.

- Write clear and concise user stories, acceptance criteria, and prioritize tasks in collaboration with the Product Owner, focusing on payment flows, transaction processing, refund/chargeback handling, and currency conversion.

- Ensure the product backlog is well-maintained, prioritized, and refined to align with payment gateway business requirements, compliance standards, and technical constraints.

- Promote adherence to Agile principles and practices, guiding the team to improve delivery and maintain consistent velocity, with special attention to optimizing payment flows and resolving gateway-related issues.

- Identify, track, and remove obstacles that may block the team from achieving sprint goals, specifically addressing issues in payment processing, transaction speed, and failure/error handling.

- Serve as the point of contact between the development team, business stakeholders, and payment gateway providers, ensuring clear communication on project status, risks, and business needs related to payments.

- Track and report on team performance using Agile metrics like velocity, burn-down charts, and sprint goal achievement, ensuring continuous improvement in the development and integration of payment systems.

- Assist in coordinating and validating user acceptance testing, ensuring that payment-related business requirements, including successful transaction processing and security compliance, are met.

- Encourage a culture of continuous improvement by facilitating retrospectives, helping the team identify areas for improving payment system performance and scalability.

Primary Skills :

- 5 years of experience as a Business Analyst or Scrum Master in Agile environments, with at least 2 years focusing on payment gateway systems (e.g., Stripe, PayPal, Razorpay).

- Agile Methodology & Project Management : Proficiency in Agile frameworks (e.g., Scrum, Kanban) to effectively manage the project lifecycle, prioritize tasks, and facilitate communication between development, testing, and operations teams.

- Payment workflow Knowledge : Understanding of end-to-end payment system workflows, architecture, including integration with banks, payment gateways, APIs, and third-party services. This includes knowledge of transaction processing, settlement, and reconciliation.

- Experience with project management and collaboration tools (e.g., Jira, Confluence, Trello).

- Excellent facilitation, communication, and interpersonal skills, especially in the context of payment solutions.

- Strong problem-solving and analytical abilities, with the capacity to manage competing priorities, particularly in fast-paced payment environments.

Secondary Skills (if Any) :

- Experience with business process modeling and workflows, specifically related to payments and financial transactions.

- Familiarity with the software development lifecycle (SDLC) and technical project management in payment systems.

- Experience in working with cross-functional and remote teams.

- Knowledge of various Agile frameworks like Kanban or Lean is a plus.

Certifications Required (if Any) : Scrum Master certification (CSM, PSM) is highly desirable.

(ref:hirist.tech)

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