Retail Sales Executive

2 weeks ago

New Delhi, India Nestasia Full time

Job title- RETAIL SALES EXECUTIVELocation- PUNE, Phoenix Mall of the Millennium, Wakad,Reports to STORE MANAGERKey Responsibilities:- Greet and assist customers, understanding their needs and recommending suitable products. - Achieve individual and store sales targets. - Ensure high levels of customer satisfaction through excellent service. - Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. - Maintain visual merchandising standards as per brand guidelines (if required). - Assist in daily store opening and closing activities (depend on shift) - Ensure proper billing, cash handling, and reconciliation. - Support in stock management, including goods receipt, tagging, and replenishment. - Maintain store hygiene, safety, and overall presentation. - Conduct regular stock audits to minimize shrinkage and discrepancies- corporate with Store Manager. - Coordinate with the warehouse and logistics teams for stock transfers and returns. - Update inventory records and assist in periodic stock-taking.Qualifications & Skills:- Graduate in any discipline (preferred: BBA, B.Com, Retail Management). - 1–3 years of experience in retail sales, preferably in apparel, electronics, or FMCG. - Strong communication and interpersonal skills. - Customer-focused attitude with a proactive approach. - Basic computer literacy (MS Office, POS systems). - Flexible to work in shifts, weekends, and holidays.Key Performance Indicators (KPIs):- Achievement of sales targets. - Customer satisfaction scores. - Store operations efficiency.

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