Senior Analyst

3 weeks ago

Hyderabad, India HUMANTICS RESOURCES Full time

Position: Senior Analyst - Salesforce & CPQLocation: HyderabadExperience: 7+ YearsEmployment Type: Full-timeSalary: As per experience Industry: IT / SaaS / Enterprise TechnologyRole Overview:We are seeking an experienced Salesforce Analyst with strong hands-on expertise in Salesforce CRM, CPQ (Configure-Price-Quote), and business process optimization. The ideal candidate will collaborate with sales, operations, and technical teams to streamline workflows, automate processes, and drive CRM efficiency.Key Responsibilities:- Manage and enhance Salesforce CRM modules, workflows, dashboards, automation, and integrations.- Implement and optimize Salesforce CPQ for pricing, quoting, product configuration, and approvals.- Translate business requirements into functional specifications, user stories, and solution designs.- Work closely with sales operations to standardize quoting processes, discount structures, and approval flows.- Configure objects, validation rules, flows, permission sets, custom fields, and CPQ bundles.- Support data migration, cleansing, reporting, and Salesforce analytics.- Conduct UAT, prepare documentation, train users, and ensure adoption across teams.- Collaborate with cross-functional teams (Sales, Finance, Operations, Product) to resolve system issues.- Ensure Salesforce best practices, data hygiene, and platform 7+ years of experience in Salesforce CRM as an Analyst / Admin / Functional Consultant.- Strong hands-on experience in Salesforce CPQ (mandatory).- Strong understanding of Lead Opportunity Quote Order Billing processes.- Experience in workflow automation, flows, process builder, formula fields, and reporting.- Knowledge of Apex triggers, integrations, APIs (added advantage).- Salesforce Admin, CPQ Specialist, or related certifications preferred.- Excellent communication, documentation, and stakeholder management skills.Preferred Skills:- Experience working with SaaS, IT Consulting, or B2B enterprise sales teams.- Experience with pricing models, revenue operations, and quoting frameworks.- Strong analytical mindset and problem-solving ability. (ref:iimjobs.com)

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