EPAM - Product Owner/Manager - CRM Platform

4 weeks ago

Hyderabad, Telangana, India EPAM System Full time

Job Location : Hyderabad (3 Days work from : Product : 0 to 30 Days

Experience : 10-16 years

Working Hours : 2 AM to 11AM US Central time (12 : 30 PM - 9 : 30 PM IST)

About the Role :

We're seeking a skilled Product Owner to drive the product vision for our VinSolutions CRM platform, a comprehensive customer relationship management system for the automotive industry. In this pivotal role, you'll collaborate closely with client-side Product Managers while supporting two development teams working on our modern React frontend and .NET backend services. The ideal candidate brings strong product ownership experience, exceptional communication skills, and the ability to translate business requirements into clear technical direction within a SAFe environment.

Core Responsibilities :

- Partner with client-side Product Managers to understand business objectives and product vision

- Create and refine user stories and features for two development teams

- Manage and prioritize product backlogs to maximize business value

- Participate in SAFe ceremonies including PI planning and backlog refinement

- Write detailed acceptance criteria for user stories and features

- Collaborate with developers, designers, and QA to ensure quality implementation

- Validate delivered features against business requirements

- Serve as the voice of the customer within the development teams

- Balance competing priorities and stakeholder needs

- Support sprint planning and review sessions

- Provide clear direction to development teams on product requirements

- Coordinate with other Product Owners to manage dependencies

- Track and report on feature delivery and product metrics

Required Skills & Experience :

Product Management :

- 3+ years experience as a Product Owner or similar role

- Strong understanding of product management principles

- Experience writing user stories and acceptance criteria

- Ability to break down complex requirements into manageable pieces

- Backlog management and prioritization expertise

- Understanding of MVP concepts and iterative development

- Experience with product roadmapping and release planning

Agile & SAFe Knowledge :

- Experience working in a SAFe environment

- Understanding of agile methodologies and ceremonies

- Familiarity with backlog refinement and sprint planning

- Experience working with multiple development teams simultaneously

- Knowledge of feature decomposition and story mapping

- Ability to operate effectively within scaled agile frameworks

Technical Understanding :

- Working knowledge of software development processes

- Ability to communicate effectively with technical teams

- Basic understanding of web application architecture

- Familiarity with API concepts and integrations

- Appreciation for technical constraints and possibilities

Communication & Collaboration :

- Exceptional stakeholder management skills

- Strong facilitation abilities for meetings and workshops

- Clear written and verbal communication

- Negotiation skills for managing competing priorities

- Ability to translate business language to technical requirements

Preferred Qualifications :

- Experience in the automotive industry, particularly dealership operations

- Knowledge of CRM systems and customer lifecycle management

- SAFe Product Owner certification

- Experience working with React and/or .NET applications

- Background in B2B software products

- Understanding of sales and customer service processes

- Experience with Rally/Jira/Confluence for backlog management

Our Technology Environment :

- Product : VinSolutions CRM platform for automotive dealerships

- Technology : React frontend, .NET backend, AWS infrastructure

- Methodology : SAFe (Scaled Agile Framework)

- Tools : Rally, Slack, Microsoft Teams

- Teams : Supporting two development teams simultaneously

What Makes You Successful :

- Results-oriented mindset

- Resilience

- Strong collaboration skills

- Detail-oriented approach

- Customer-centric thinking

- Adaptability

- Proactive Communication

- Strategic Thinking

(ref:hirist.tech)

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