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1 month ago
Job Description :
Required Candidate profile :
- Overall 3-6 years' experience in network security with at least 3 years in managing WAF solutions.
- Proficiency with management WAF.
- Experience in working with Windows, Linux, Unix environments.
- Hands-on experience in commissioning and Implementation of WAF solutions and integrating with various management and authentication authorization tools (email, AD, IAM, SIEM).
- Experience in automating processes using scripting and configuring for integration with other tools.
- Experience in managing policies and exceptions.
- Experience in server traffic management, analysis, and troubleshooting tools. Product knowledge of WAF solution.
- Incident, problem, service request management, change management, configuration management &capacity management of WAF Setup.
- Proactively utilize network monitoring tools to isolate events before service degradation occurs.
- Supporting incident monitoring and incident analysis/response initiatives.
- Coordinate with users to ensure timely and satisfactory resolution for any trouble tickets, troubleshooting layers 1, 2, and 3 of the OSI Model.
- Troubleshooting network, transport, session, presentation and applications layers.
- Conducting daily performance checks on devices, periodic audits and compliance.
- Performing immediate troubleshooting as the situation dictates for any network outages as reported by users, sensors, and/or operational personnel.
- Implement, and maintain network security policy, standards, and procedures.
- Deploying and maintaining access and security policies for WAF solutions.
- Maintaining service levels as well as oversight of the day-to-day configuration, administration and monitoring of the network security infrastructure in a 24/7.
- Co-ordination with OEMs for TAC support, RMA, replacement & and reconfiguration of WAF.
- Creating technical documentation, as-built network diagrams, inventory control documentation, and security documentation.
- Co-ordinate helpdesk team, other IT support teams, and application support teams to jointly troubleshoot and fix the high priority/severity incidents.
- Investigate, isolate, and resolve WAF incidents with RCA.
- Knowledge of security best practices with respect to WAF, application security is preferred.
- Implement WAF alerts, rules and policies as per requirement.
- Create and update SOP/Run book and update knowledgebase in ITSM tools.
- Work to automate and integrate the tools with REST API/SDK with security dashboard, and InfoSec tools (AD, IDAM, PAM, SIEM, SOAR, etc.).
- Closure of compliance and audit points as per the agreed timelines.
- Patch updates, and upgradation as per the Bank's compliance and audit requirements.
- Should be able to Lead and mentor L1 & L2 engineers team.
- Must be comfortable in networking, SQL and application layer security.
- Excellent verbal and written communication skills.
- Demonstrated success in managing, analyzing, and solving complex issues.
- Ownership of their technology.
- Ensure Ticket closure in SLA and follow up for escalated tickets.
- SLA reporting for respective technology.
(ref:hirist.tech)