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Sr. Executive/ Manager-Front Desk

2 months ago

Nagpur, India GEDU Services Full time

Job Title: Sr. Executive/ Manage-Front Desk

Location-Gandhinagar (Gujarat)


Job Summary:

We are Looking for a proactive and customer-oriented Front Desk Executive to join our team. In this role, you will be the first point of contact for visitors and clients, providing exceptional customer service and ensuring smooth administrative operations. The ideal candidate should have excellent communication & presentation skills and strong organizational abilities.

As a Front Desk Executive & Manager, you will play a vital role in creating a positive and welcoming environment for all stakeholders.


Responsibilities:

  • Greet visitors and clients in a professional and friendly manner, ensuring a positive first impression of the organization.
  • Answer and direct incoming calls promptly and professionally, handling inquiries and providing accurate information to callers.
  • Manage the reception area, including maintaining a positive visual appeal for the organization, arranging reading materials, and ensuring a welcoming atmosphere.
  • Handle incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients in a timely manner.
  • Schedule and coordinate appointments, meetings, and conference room bookings, ensuring efficient use of resources.
  • Assist in event arrangements for staff, including coordination and vendor alignments and transportation arrangements.
  • Provide general administrative support, such as filing, photocopying, scanning, and data entry, to ensure smooth operations.
  • Maintain office supplies inventory and place orders when necessary, ensuring adequate stock levels.
  • Assist in coordinating office events, including meetings, workshops, and training sessions, by arranging logistics and catering.
  • Collaborate with internal teams to support various administrative tasks, including document preparation, report generation, and data analysis.
  • Maintain confidentiality and handle sensitive information with professionalism and discretion.
  • Coordinate with external vendors and service providers for office maintenance, repairs, and other administrative requirements.
  • Assist in the onboarding process of new employees, including preparing paperwork and ensuring a smooth integration into the organization.
  • Stay updated with company policies and procedures to provide accurate information to visitors and employees.


Requirements:

  • Proven experience as a Front Desk Executive, Manager, Receptionist, or similar role.
  • Excellent verbal and written communication skills in English.
  • Strong customer service orientation with a friendly and approachable demeanour.
  • Exceptional organizational and multitasking abilities.
  • Proficient in using MS Office applications (Word, Excel, PowerPoint) and basic computer skills.
  • Strong attention to detail and accuracy in handling administrative tasks.
  • Ability to prioritize tasks and work under pressure in a fast-paced environment.
  • Professional appearance and grooming.
  • Strong interpersonal skills and the ability to work effectively in a team.
  • Prior experience in an educational or international environment is a plus.


Note: The responsibilities and requirements mentioned above are indicative and may vary depending on the specific needs of the organization.