Security Engineer

3 weeks ago

India Study Group Full time

Job Overview

The primary purpose of this role is to support, manage and administer Study Group's IT infrastructure and cyber security landscape in a team environment. This involves providing maximum possible up-time for all infrastructure, robust cyber security systems and practices, and ensuring that all users have the necessary access to their required systems. Additionally, consistent end-user support, administration and maintenance of IT infrastructure across Study Group's technology stack are essential responsibilities.

About The Role

Cyber Security
  • Develop and implement IT security policies, procedures and standards with assistance.
  • Evaluate compliance with relevant security regulations and standards.
  • Conduct regular security assessments, penetration testing and audits to identify vulnerabilities and risks.
IT Infrastructure
  • Collaborate with the global infrastructure team and local IT Operations team to assist or lead campus-based IT administration, support, upgrades, and projects.
  • Maintain core back-office systems and infrastructure effectively and efficiently, adhering to global standards and security policies.
  • Plan, manage and implement IT infrastructure rollouts, upgrades, and projects across the local region.
  • Promote innovation and provide leading-edge technology recommendations and solutions to the business.
  • Perform ongoing maintenance of local infrastructure, including integration of new components, patch management, and post-maintenance verification.
User Support
  • Provide end-user support for Study Group IT Infrastructure as needed.
  • Act as a 3rd line support service for the IT Operations team, offering guidance and assistance on support and administration matters or resolving complex escalations.
  • Utilize a Services Desk system to respond to staff members' issues and service requests, ranging from desktop support to account and systems administration.
  • Oversee disaster recovery, business continuity, redundancy, and maintenance solutions related to the local region's infrastructure.
  • Assist with on-time payment of IT-related invoices by submitting coded invoices to finance or IT management in a timely manner.
About You
  • Hold at least diploma level IT qualifications or equivalent work experience.
  • Proven experience in a cyber security related role is mandatory.
  • Proven experience in an infrastructure related role is mandatory.
  • VMware knowledge is essential.
  • Familiarity with Microsoft Windows Server operating systems, Microsoft 365 services including Exchange Online, Teams, SharePoint Online, Defender, Group Policy, Active Directory, Antivirus/security solutions, and Backup processes is necessary.
  • Demonstrate strong networking skills, with Ubiquiti networking, Cisco Meraki/Dell S Series being preferred.
  • Knowledge of Cisco Umbrella is desirable.
  • Experience working with different SAN/storage technologies is beneficial.
  • Excellent communication skills, both verbal and written, are crucial.
  • Champion customer service and be capable of influencing cultural change in complex environments.
  • Be highly customer-focused, with an understanding of modern service delivery techniques (ITIL knowledge would be advantageous).
  • Able to multi-task, prioritise work, manage multiple parallel project stages, and meet deadlines.
  • Document skills and the ability to educate and train others are necessary.
  • Team management experience is desirable.
  • Experience supporting hardware, servers, desktops, and laptops, preferably Dell, is beneficial.
  • Provide Technology leadership and direction.
  • Balance Infrastructure optimisation objectives.
About Us

Study Group is a leading international education provider dedicated to helping students worldwide achieve their full potential. With university partnerships and diverse study programmes, we offer resources and guidance for student success. Our global network ensures students receive top educational services. Insendi platform enables us to deliver innovative digital learning experiences.

Organisational Compliance

Study Group values high standards in safeguarding, recognising its importance in enabling the best student experience and outcomes. Successful applicants will undergo Criminal Background Check, x2 References, ID, Right to Work checks, and Education Verification.

We are proud to be an equal opportunity employer, striving to create a diverse and inclusive workplace. We commit to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. Your information will be kept confidential and stored securely.

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