Salon Manager

Job DescriptionDesignation: Salon ManagerExperience required : 7+ years as managerial roleEducation Qualification: Graduate or MBA Industry Preferred: Retail, Telecom , Hospitality , Customer service, Salon, Aviation, Beauty & Wellness. Location: Surat and AhmedabadKey Responsibilities:- Manage daily salon operations, including scheduling, inventory control, and customer service.- Lead, mentor, and motivate the salon team to deliver excellent services and achieve performance targets.- Ensure the salon is clean, organized, and compliant with health and safety regulations.- Develop and implement strategies to increase salon revenue and customer retention.- Handle customer inquiries, feedback, and complaints in a professional and timely manner.- Conduct regular staff meetings and training sessions to ensure high levels of performance and professional development.- Monitor and analyze salon performance metrics, preparing regular reports for senior management.- Stay updated with industry trends and incorporate new techniques and services to keep the salon competitive.Criteria:• Guest Service Satisfaction & complaint resolution• Team Management (Eg: Motivation, Conflict Resolution)• Inventory Management (Retail & Consumption)• Salon Top Line Numbers (Revenue Target)• Salon Hygiene, upkeep & Maintenance• Accounting & Billing Operations• Capacity, Assets & resource optimization• Bottom line focus (profitability)If interested kindly share your resume on - priyanka.shekhawat@enrichbeauty.comContact number - 8433718223