Experience Design Senior Associate

3 weeks ago

Hyderabad, India JPMorgan Chase & Co. Full time

We offer an exciting opportunity to advance your experience design career and make a meaningful impact.

As an Experience Design Senior Associate in Collections, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. You will collaborate with cross-functional teams to create innovative, inclusive, and accessible solutions that cater to a diverse range of users. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.

Job responsibilities

Design and develop elegant solutions to interaction problems, ensuring consistency across products and platforms Apply advanced knowledge of information architecture and storyboarding to create user-centric designs Conduct data-driven analyses to inform design decisions and transform information into valuable insights Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines Operate with an iterative design mindset, incorporating user feedback to continuously improve user experience Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions

Required qualifications, capabilities, and skills

Three years in a user experience design or equivalent role dedicated to improving digital product experiences Proven ability to create visually appealing and functional designs using industry-standard tools such as Figma, Sketch, or Adobe Creative Suite Demonstrated experience in designing and optimizing user experiences across web, mobile, and other digital channels Previous experience interpreting complex data and transforming it into actionable insights Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies Hands-on practical experience in system design, application development, testing, and operational stability Overall knowledge of the Software Development Life Cycle

Preferred qualifications, capabilities, and skills

Experience delivering end to end seamless customer experiences Experience creating service blueprints Experience working in a financial institution

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