Video KYC Operations Executive

1 week ago


Mumbai, Maharashtra, India Anand Rathi Global Finance Limited Full time

Job Description

Job Role: Video KYC Operations

Location: Goregaon (E), Mumbai

Key Responsibilities:

  • Conduct Video KYC verification for customers as per regulatory guidelines.
  • Validate customer identity and documents in real-time through video calls.
  • Ensure compliance with RBI and internal KYC policies.
  • Maintain accurate records of verification processes.
  • Provide customer support regarding KYC queries and troubleshooting issues.
  • Coordinate with internal teams for process improvements.

Required Qualifications & Skills:

  • Bachelor's degree in any field.
  • Minimum 2 years of experience in KYC/operations/customer service.
  • Strong communication skills (English & Hind) and presentation skills.
  • Knowledge of KYC regulations and banking/fintech processes preferred.
  • Ability to handle high-volume verification tasks efficiently.
  • Proficiency in MS Office.

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