Data Analyst
4 days ago
Curefit Healthcare Pvt Ltd, founded in 2016, is India’s largest fitness company and wellness platform. Cult, from the house of Curefit, was established with a mission to make fitness easy, fun and accessible to everyone, and has emerged as a community celebrating the joy of fitness. The brand today offers a range of fitness services ranging from group workouts, gyms and personalized fitness solutions, as well as an expansive selection of quality fitness products for the everyday athlete. The company’s vision is to empower everyone towards an active and healthier lifestyle through innovative fitness solutions, enabled by technology. As a Sr Executive in our Contact Center Control Tower, you will be central to ensuring smooth and efficient operations. You'll be responsible for managing MIS, Workforce Management (WFM), and Real-Time Management (RTM) functions. Your key focus will be on monitoring real-time performance, analyzing data to identify trends and issues, deriving actionable insights, and driving course correction to optimize our sales and customer support teams. Roles & Responsibilities MIS & Reporting: Develop and maintain key performance reports and dashboards. Ensure data accuracy for decision-making. Workforce Management (WFM): Oversee scheduling, forecasting, and capacity planning to meet operational needs. Real-Time Management (RTM): Monitor live contact center activity and agent performance. Identify and address immediate operational challenges. Real-Time Monitoring: Continuously track key metrics and agent adherence to schedules. Flag deviations and escalate as needed. Data Analysis & Insights: Analyze performance data to identify trends, root causes of issues, and opportunities for improvement. Course Correction: Based on real-time observations and data analysis, recommend and implement immediate adjustments and long-term solutions to enhance efficiency and KPIs. Collaboration: Work closely with operations managers, team leaders, and other stakeholders to ensure alignment and effective strategy execution. Qualifications: Bachelor's degree in a relevant field. Proven experience (typically 3+ years) in contact center operations, directly involved in MIS, WFM, and/or RTM. Strong analytical and problem-solving skills. Proficiency in data analysis tools (e.g., Excel, Google Sheets, and SQL is a plus) and contact center technology. Ability to interpret data, identify trends, and translate findings into actionable steps. Excellent communication and collaboration skills. Understanding of key contact center metrics and KPIs. Ability to work effectively in a fast-paced, real-time environment.
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Data Analyst
4 days ago
Bangalore Division, India Persistent Systems Full timeAbout Position: We are seeking for Data Analyst with hands on experience in Databricks, PySpark and in AWS, Apache Airflow, ETL, SQL. Role: Data Analyst Location: All Persistent Locations Experience: 5 to 11 years Job Type: Full Time Employment What You'll Do: Designing, creating, testing and maintaining the complete data management & processing systems....
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Data Analyst I
4 days ago
Bangalore Division, India Navi Full timeAbout the Team The Analytics team at Navi plays a pivotal role in driving data-informed decision-making across the organization. We work closely with all business functions to generate insights, build visibility, and validate hypotheses that shape strategy and execution. Our work spans five key verticals: Business and Product Analytics, Credit & Credit Risk...
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Analyst - Data Analytics and Transformation
2 weeks ago
Bangalore Division, India Amphenol Full timeOverviewWe are seeking a highly motivated Data Analytics & Transformation Analyst to join our Internal Audit department. This role will play a critical part in modernizing and streamlining our testing processes through automation, advanced analytics, and innovative coding solutions. The Analyst will collaborate with auditors and stakeholders to design,...
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Analyst - Data Analytics and Transformation
2 weeks ago
Bangalore Division, India Amphenol Full timeOverviewWe are seeking a highly motivated Data Analytics & Transformation Analyst to join our Internal Audit department. This role will play a critical part in modernizing and streamlining our testing processes through automation, advanced analytics, and innovative coding solutions. The Analyst will collaborate with auditors and stakeholders to design,...
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Analyst - Data Analytics and Transformation
2 weeks ago
Bangalore Division, India Amphenol Full timeOverview We are seeking a highly motivated Data Analytics & Transformation Analyst to join our Internal Audit department. This role will play a critical part in modernizing and streamlining our testing processes through automation, advanced analytics, and innovative coding solutions. The Analyst will collaborate with auditors and stakeholders to design,...
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Analyst - Data Analytics and Transformation
2 weeks ago
Bangalore Division, India Amphenol Full timeOverviewWe are seeking a highly motivated Data Analytics & Transformation Analyst to join our Internal Audit department. This role will play a critical part in modernizing and streamlining our testing processes through automation, artificial intelligence (AI), advanced analytics, and innovative coding solutions. The Analyst will collaborate with auditors and...
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Analyst - Data Analytics and Transformation
2 weeks ago
Bangalore Division, India Amphenol Full timeOverviewWe are seeking a highly motivated Data Analytics & Transformation Analyst to join our Internal Audit department. This role will play a critical part in modernizing and streamlining our testing processes through automation, artificial intelligence (AI), advanced analytics, and innovative coding solutions. The Analyst will collaborate with auditors and...
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Analyst - Data Analytics and Transformation
2 weeks ago
Bangalore Division, India Amphenol Full timeOverview We are seeking a highly motivated Data Analytics & Transformation Analyst to join our Internal Audit department. This role will play a critical part in modernizing and streamlining our testing processes through automation, artificial intelligence (AI) , advanced analytics, and innovative coding solutions. The Analyst will collaborate with auditors...
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Analyst - Data Analytics and Transformation
2 weeks ago
Bangalore Division, India Amphenol Full timeOverview We are seeking a highly motivated Data Analytics & Transformation Analyst to join our Internal Audit department. This role will play a critical part in modernizing and streamlining our testing processes through automation, artificial intelligence (AI) , advanced analytics, and innovative coding solutions. The Analyst will collaborate with auditors...
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Salesforce Data Analyst
4 days ago
Pune Division, India Zensar Technologies Full timeJob Title: Salesforce Data Analyst Exp-5-8 Years Location-Remote Job Summary: The Salesforce Data Analyst is a bridge between raw data and business insight. This role is responsible for ensuring data integrity, transforming data into actionable reports and dashboards, and empowering stakeholders to make data-driven decisions. The focus is on using data to...
