International Program Manager

2 weeks ago

Bhubaneshwar, Odisha, India Core Minds Full time

Key Responsibilities:

- Responsible for hiring, training, deployment, and delivery excellence

- Manage large teams with respect to revenue, margins and applied ratio.

- Manage customer relationship and generate new business opportunity.

- Facilitate Scrum events, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.

- Guide the team in self-organization and continuous improvement.

- Help the team to create high-value increments each Sprint.

- Identify and remove impediments that are blocking the team's progress.

- Escalate issues to management when necessary.

- Coach the team on Scrum principles, practices, and values.

- Help the team to improve their processes and workflows.

- Promote a culture of collaboration, transparency, and accountability.

- Work with the Product Owner to ensure that the Product Backlog is well-defined and prioritized.

- Help the Product Owner to understand and apply Scrum principles.

- Collaborate with customer operations, engineering, and procurement teams to align service delivery with contractual SLAs and KPIs.

- Drive continuous improvement in service quality, performance, and cost efficiency.

- Monitor project budgets, timelines, and resource utilization, ensuring profitability and client satisfaction.

- Build and maintain strong client relationships, acting as a key point of contact for escalations and strategic discussions.

- Implement digital tools and analytics for customer value proposition and better business insights.

Work Experience

- Proven experience managing large-scale service delivery projects in upstream, midstream, or downstream environments.

Preferred Qualifications:

- PMP or equivalent project management certification.

- Experience with Plant engineering covering different gate process.

- Exposure to international oil & gas markets and global delivery models.

(ref:iimjobs.com)

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