Indegene - Associate Salesforce Architect

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent thats bold, industrious, and nimble.

With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey.

At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegenes high-speed growth. We are purpose-driven.

We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

Must Have :

- 6+ years of experience, including at least 3 years working within the Salesforce Ecosystem (e.g., Salesforce Marketing Cloud (SFMC), Salesforce Data Cloud (CDP), Agentforce, and Experience Cloud)

- Strong knowledge of Salesforces MarTech stack, including data modeling, segmentation, profile unification, and automation within SFMC & Data Cloud

- Experience configuring connectors for inbound and outbound data flows in Salesforce Data Cloud & SFMC

- Hands-on experience with APEX, LWC, integration patterns (Mulesoft, REST/SOAP APIs), and security best practices

- Expertise in designing solutions that scale across Salesforce Clouds, ensuring automation and high performance

- Experience leading technical teams in successful CDP & SFMC implementations

Good to Have :

- Prior experience in Pharma/Life Sciences sectors.

- Experience working with downstream site analytics engines (e.g., Google Analytics, Adobe Analytics), and social media management tools

- Familiarity with integration methodologies and techniques, including building custom APIs for integrations between CDP and source systems.

- Strong knowledge of SQL and Python.

Roles & Responsibilities :

- Manage the administration, analysis, design, development, and ongoing maintenance of Customer Data Platforms, with a focus on Salesforce Data Cloud.

- Take charge of the technical delivery of Salesforce Data Cloud solutions, ensuring seamless and successful implementations from a technical perspective.

- Lead the integration of diverse technologies with Salesforce Data Cloud, covering data modeling, architecture, and cross-product data mapping.

- Design and build advanced customizations within Salesforce Data Cloud.

- Work on Agentforce, designing and developing AGENTs solutions leveraging the full Salesforce technology stack

- Work closely with both internal and external teams to identify data gaps and propose effective implementation strategies.

- Lead Proof of Concept (PoC) projects for CDPs and enable integrations with other platforms like AWS Pinpoint, Oracle Cloud, and SFMC.

- Perform data profiling on existing marketing datasets, establishing data governance frameworks and standardization protocols.

- Oversee and manage technical project teams, both onshore and offshore.

- Facilitate workshops and engage with clients to evaluate the trade-offs between configuration and coding approaches.

- Stay up to date with Salesforce's latest innovations and incorporate new features to enhance business operations and customer engagement.