Customer Service Trainer

7 days ago


Chandigarh, Chandigarh, India Aaron Wallis Sales Recruitment Full time

Customer Service Trainer

Chandigarh | Office-Based

₹7 - ₹10 Lakh per Annum

About Us

My client are a rapidly growing supplier of green energy to businesses across the UK. Their mission is to provide sustainable energy solutions while delivering exceptional customer service. As they continue to expand, they are looking for a Customer Service Trainer to help develop and enhance our customer service team.

What's in it for you?

  • Competitive salary package of ₹7 - ₹10 LPA
  • Opportunity to work with a fast-growing green energy company
  • Clear career progression and growth opportunities
  • A dynamic and collaborative work environment

The Role

As a Customer Service Trainer, you will be responsible for training and developing our customer service team to enhance customer satisfaction and improve client renewals. Key responsibilities include:

  • Designing and delivering training programs to improve service quality.
  • Assessing team performance and providing coaching and feedback.
  • Identifying skill gaps and implementing effective training solutions.
  • Driving customer satisfaction and retention through structured development.
  • Staying updated with customer service best practices and industry trends.

Requirements

UK Experience – Must have lived or worked in the UK.

Fluent English – Excellent written and spoken communication skills.

Training & Leadership – Experience in training, mentoring, or leading a team.

Customer Service Knowledge – Strong understanding of customer service best practices.

Utilities Industry Experience (Preferred) – Knowledge of the utilities sector is beneficial but not essential.

How to Apply

To apply for this exciting opportunity, please send your CV to tom@aaronwallis.co.uk



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