Associate Director

3 weeks ago


New Delhi, India Credence HR Services Full time

Location: PAN India Years of experience: 15+ YearsJob Description:We are seeking experienced professionals to leadBPO Solutioning efforts for various domains (BFS/ F&A/ Healthcare/ Insurance) . The ideal candidate will drive end-to-end solution design for telecom clients across customer service.Key Responsibilities:- Lead the development of winning BPO solutions for the above-mentioned sector RFPs/RFIs including effort estimation, commercials, and delivery models. - Architect contact center and customer experience solutions leveraging omnichannel, AI/ML, RPA, and speech analytics platforms. - Act as a strategic advisor during client discussions and solution walkthroughs. - Collaborate with sales, delivery, and domain consulting teams to articulate value propositions and differentiators. - Drive bid defense presentations, capability demonstrations, and pricing negotiations. - Liaise with delivery, technology, workforce management, and transformation teams to validate solutions. - Work closely with partnership/alliance teams to incorporate third-party tools/platforms into solution designs. - Stay abreast of emerging trends in CX, customer expectations, and competitive landscape. - Continuously innovate solution frameworks to enhance competitiveness and relevance.Required Skills & Experience:- 15+ years of total experience with at least 7 years in BPO solutioning. - Proven track record in leading large, complex presales cycles and winning strategic deals. - Experience in designing digital solutions using RPA, AI bots, NLP, voice analytics, etc. - Excellent communication, presentation, and stakeholder management skills. - Exposure to global delivery models and experience working with international clients is preferred.For further information, kindly reach out to us at ruchita.khole@credencehrservices.com


  • Associate Director

    4 weeks ago


    New Delhi, India Vee Healthtek Full time

    # Associate Director – Medical BillingLocation: Hyderabad, Pune, Mohali, Bangalore, Chennai, Salem and TrichyNo. Positions: 8Industry: Healthcare / Revenue Cycle Management (RCM)About the RoleWe are looking for an experienced Associate Director – Medical Billing to manage operations and lead high-performing teams within our healthcare RCM practice. The...


  • New Delhi, India NxtWave Full time

    Associate Creative Director - Job DescriptionAbout NxtWaveNxtWave is revolutionizing the way India learns tech. With millions of learners across the country and a powerful in-house content engine, we create video experiences that inspire, educate, and build careers.To help scale our creative ambition, we’re looking for an Associate Creative Director, a...


  • New Delhi, India NxtWave Full time

    Associate Creative Director - Job DescriptionAbout NxtWaveNxtWave is revolutionizing the way India learns tech. With millions of learners across the country and a powerful in-house content engine, we create video experiences that inspire, educate, and build careers.To help scale our creative ambition, we’re looking for an Associate Creative Director, a...

  • Associate Director

    3 weeks ago


    New Delhi, India Unacademy Full time

    Position : Associate Director/Category HeadLocation: BengaluruExperience : 3 - 6 YearsWork Mode: 6 Days a Week (Work From Office)About UsUnacademy is India’s largest learning platform, empowering millions of learners with access to top educators, high-quality content, and world-class learning experiences. With a mission to democratize education, Unacademy...

  • Associate Director

    3 weeks ago


    New Delhi, India Unacademy Full time

    Position : Associate Director/Category Head Location: Bengaluru Experience : 3 - 6 Years Work Mode: 6 Days a Week (Work From Office)About UsUnacademy is India’s largest learning platform, empowering millions of learners with access to top educators, high-quality content, and world-class learning experiences. With a mission to democratize education,...


  • New Delhi, India NxtWave Full time

    Associate Creative Director - Job Description About NxtWave NxtWave is revolutionizing the way India learns tech. With millions of learners across the country and a powerful in-house content engine, we create video experiences that inspire, educate, and build careers. To help scale our creative ambition, we’re looking for anAssociate Creative Director,a...


  • New Delhi, India NxtWave Full time

    Associate Creative Director - Job DescriptionAbout NxtWaveNxtWave is revolutionizing the way India learns tech. With millions of learners across the country and a powerful in-house content engine, we create video experiences that inspire, educate, and build careers. To help scale our creative ambition, we’re looking for anAssociate Creative Director,a...


  • new delhi, India K.R. Mangalam University Full time

    Job Title: Associate Creative Director Position Overview We’re hiring an Associate Creative Director to lead the K.R. Mangalam Group of Institutions’ visual identity and creative vision . This role combines high-level conceptual thinking with hands-on execution, setting the tone for design and creative strategy across campaigns, websites, and ad...


  • New Delhi, India K.R. Mangalam University Full time

    Job Title: Associate Creative Director Position Overview We’re hiring an Associate Creative Director to lead the K.R. Mangalam Group of Institutions’ visual identity and creative vision . This role combines high-level conceptual thinking with hands-on execution, setting the tone for design and creative strategy across campaigns, websites, and ad...


  • New Delhi, India K.R. Mangalam University Full time

    Job Title: Associate Creative Director Position Overview We’re hiring an Associate Creative Director to lead the K.R. Mangalam Group of Institutions’ visual identity and creative vision . This role combines high-level conceptual thinking with hands-on execution, setting the tone for design and creative strategy across campaigns, websites, and ad...